Some questions to answer. One, are you queing english only? Two, do you in progress checked? Three, time of day eastern standard time? Four, are you queing in a group?

I see you are Flames after I was rank 45 they had the worst que at 60+ mins per match. But mainly matches are affected by if Adders que. The Adders I know report 5 min ques during prime window which is about 6est to 8est. Even at slow times they report 15 mins. Nights they decided to que, Maelstrom can get pop after pop.