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  1. #1
    Player
    xemnas87's Avatar
    Join Date
    May 2015
    Posts
    1
    Character
    Xemnas Thewishmaster
    World
    Ragnarok
    Main Class
    Rogue Lv 50

    [PS4] unable to complete version check [20458][24530][20457][404]

    So, I've installed HS early access on my ps4 (I'm an EU player) and I have this problem, what to do?
    (1)

  2. #2
    Player
    Mjollnir's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    1,579
    Character
    Fiery Mojo
    World
    Gilgamesh
    Main Class
    Marauder Lv 100
    Yeah I got "Final Fantasy XIV: Heavensward (Add-On)" automatically downloaded on my PS4 yesterday. Also an EU player.

    When I started up today it installed, then the launcher ran a 'running for the first time' check for half an hour and I got the message same as you above. No amount of restarts helped, so I deleted the client and am currently reinstalling it.

    That's got half an hour to go, I'll let you know how I get on, just venting here really. I get the feeling it's going to need a reinstall w/o the Heavensward Add-On to work again correctly.
    (0)

  3. #3
    Player
    stupiddog's Avatar
    Join Date
    Apr 2014
    Location
    Limsa Lominsa
    Posts
    183
    Character
    Zazanima Mamanima
    World
    Shiva
    Main Class
    Arcanist Lv 72
    It does need that, unfortunately.
    (1)

  4. #4
    Player
    Mjollnir's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    1,579
    Character
    Fiery Mojo
    World
    Gilgamesh
    Main Class
    Marauder Lv 100
    Not only that, but my PS4 automatically re-downloaded and updated the client to Heavensward while I was playing FFXIV last night, so now I can't log in again. Incredible.

    Have had to delete again and re-download, making sure the download option for Heavensward isn't checked (I thought last time I could download it without it installing).

    Thank the Twelve FFXI is free login atm!
    (1)
    Last edited by Mjollnir; 05-18-2015 at 06:42 AM.

  5. #5
    Player
    ninzard's Avatar
    Join Date
    May 2015
    Posts
    1
    Character
    Albrin Foris
    World
    Excalibur
    Main Class
    Thaumaturge Lv 50
    I've had this same exact error since downloading Heavensward. Regretably, I do not have an internet connection that allows me to just casually download several GB of data. It takes me most of the day during which I can use the internet for little else. Until SE can do something on their end to fix this, I'd just rather play something else
    (0)

  6. #6
    Player
    Chiapet's Avatar
    Join Date
    Apr 2012
    Location
    Gridania
    Posts
    219
    Character
    Chia Pet
    World
    Sargatanas
    Main Class
    Gladiator Lv 80
    Square is there any info on this. You have a bunch of ps4 players who cant play right now because of this "addon." Please respond.
    (0)

  7. #7
    Player
    Chiapet's Avatar
    Join Date
    Apr 2012
    Location
    Gridania
    Posts
    219
    Character
    Chia Pet
    World
    Sargatanas
    Main Class
    Gladiator Lv 80
    They've said they're aware and are looking into it.
    Source: http://forum.square-enix.com/ffxiv/t...ard-on-console
    (1)