Hello,

My wife has been playing the free trial version on the PS3 and her trial has expired. So we ran to the store and picked up a hard copy of FFXIV for the PS3. Long story short, we can not find how to activate her account. no matter what we do the play station store does not accept the key we have in the box and it looks like there is no way for us to upgrade to the PS3 version in the mog station.

Any help in this matter would be appreciated. We are kinda at our wits end.