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  1. 05-08-2015 06:32 AM #1
    Dyandi
    Player
    Dyandi's Avatar
    Join Date
    Mar 2015
    Posts
    8
    Character
    Solimar Dadana
    World
    Zalera
    Main Class
    Marauder Lv 17

    Security locked me out

    Greetings!

    This is partially my fault, as I moved recently and didn't change my email address on my SE account. However, I am currently travelling and apparently security doesn't like my logging in from a hotel and has locked me out--and sent the confirmation to an address that no longer exists. When I went to my account to change the email, it locked me out too.

    Since there is no way I can reactivate my old email, I need a way to kill the security long enough to change my account information--which I assume is done through the support site, but I figured coming here also wouldn't hurt.

    BB!
    D
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  2. 05-08-2015 10:25 AM #2
    Kassatsu
    Player
    Kassatsu's Avatar
    Join Date
    Sep 2012
    Location
    Gridania
    Posts
    87
    Character
    Noellani Enoka
    World
    Excalibur
    Main Class
    Summoner Lv 80
    Best bet is to try and call them. They will ask you info to verify and can probably change it for you.
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