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  1. #1
    Player
    nasomi's Avatar
    Join Date
    Aug 2011
    Location
    Limsa
    Posts
    644
    Character
    Pocket Hockey
    World
    Gungnir
    Main Class
    Marauder Lv 50

    Computer locking up

    First, the config:
    evga x58 microatx board, intel i7 950 cpu, 6gb ram, gtx 280, 9800gt, ocz 700w psu.

    Played fine for ages. Occational issues/lockups, restart always worked fine, fiddling witht he drivers, etc. system doesn't like one of hte monitors and won't detect it's default resolution, so I have to switch monitor ports to get it to detect. Now as of yesterday, it locks up when am in game. That is to say,t he screen artifacts, turns neat green/purple colors, and function ceases. Restart and it's fine. I have evga precision up and gpu is fine on temp and only at 95% load. CPU is below temp as well, and only at 10% load. My guess is psu, I've tried different drivers from 260 all the way to 280.

    System lists kernal-power event id 41, which i'm guessing is because i hit the reset button. Application logs show faults, sometimes it's ffxivgame.exe, sometimes it's explorer, nvcplui, mpc-hc64, it's all over the place. I'm at a loss, and open to suggestion.
    (0)
    http://www.pocket-hockey.com <-My ffxiv adventure!

    Now with nVidia Surround!!!
    MicroATX Desktop - i7 950 - 12gb ram - 2x GTX580
    2x Intel 520 180gb SSD's in Raid0 - 3x 28" LCD @ 5760x1200

  2. #2
    Player
    Esk's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    604
    Character
    Esk N'tania
    World
    Balmung
    Main Class
    Gladiator Lv 50
    Checking the PSU cant hurt, boot up a torture test to exclude it being just a FFXIV issue or not.

    A stab in the dark is the GPU on the way out though, give its issue with a monitor and the artefacts, had a 8800gtx went out with funky screens going all green/purple. but def best to check rather then jump to a conclusion.
    Does the monitor show up via the 2nd gpu ok?
    (0)

  3. #3
    Player
    Geesus's Avatar
    Join Date
    Aug 2011
    Location
    Limsa Lominsa
    Posts
    1,122
    Character
    Geesus Ravenheart
    World
    Hyperion
    Main Class
    Lancer Lv 70
    I have to agree with Esk for what she posted. Could also be your GPU is on it's way out as well. Have you tried to shut down some of the "extra" processes running in the background that aren't needed like iTunes helper, acro reader and any other type of non needed "start-up" processes? Afterall, you don't need adobe running in the background when your not using it.

    Run a few tests like Esk suggested and see what fails if anything. Hopefully not only because it would suck but if it DOES prove something is wrong, you can fix it.

    Edit: Yes I know those other processes shouldn't be that intense on your i7. I'm just asking/suggesting to hopefully minimize the extra garbage to have the system run a bit "cleaner" during game play.
    (0)

  4. #4
    Player
    Eunys's Avatar
    Join Date
    Jul 2011
    Posts
    170
    Character
    Kriggle Nivliw
    World
    Goblin
    Main Class
    Thaumaturge Lv 30
    If your temps are fine and your video displays "artifacts" then it is a good chance the vram is bad, how old is the card(return it for a new one if under warranty still)?
    (0)
    Last edited by Eunys; 09-11-2011 at 04:07 AM.

  5. #5
    Player
    Frein's Avatar
    Join Date
    Aug 2011
    Posts
    652
    Character
    Frein Mannis
    World
    Ragnarok
    Main Class
    Arcanist Lv 50
    This sounds very much like the soldering issue that commonly happened with the 8800 series cards (mine included). The fix is to bake the card in an oven. Follow these instructions: http://www.overclockers.com/forums/s...d.php?t=606658
    (0)

  6. #6
    Player
    nasomi's Avatar
    Join Date
    Aug 2011
    Location
    Limsa
    Posts
    644
    Character
    Pocket Hockey
    World
    Gungnir
    Main Class
    Marauder Lv 50
    Thanks. I replaced the psu with a 750w pc power & cooling, big psu to fit in a micro atx case, but I got it. First boot and it did it again. I'm 99.9% sure it's the video card. I think I'll give evga a call tomorrow. I forgot to register it, but I have 2 motherboards and 3 other video cards registered, so hopefully they'll be understanding.
    (0)
    http://www.pocket-hockey.com <-My ffxiv adventure!

    Now with nVidia Surround!!!
    MicroATX Desktop - i7 950 - 12gb ram - 2x GTX580
    2x Intel 520 180gb SSD's in Raid0 - 3x 28" LCD @ 5760x1200

  7. #7
    Player
    Esk's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    604
    Character
    Esk N'tania
    World
    Balmung
    Main Class
    Gladiator Lv 50
    If you have the invoice or such still then you have a good chance as long as its something they can identify as you as you have other products with them.
    (id like to know what happens either way )

    Though given the difference between the 8's and current Gen GPU's, its a good excuse to get something new and shiny, will be a huge difference (some of the 560s factory OC'd are really nice atm if your on a budget or not).
    (0)

  8. #8
    Player
    nasomi's Avatar
    Join Date
    Aug 2011
    Location
    Limsa
    Posts
    644
    Character
    Pocket Hockey
    World
    Gungnir
    Main Class
    Marauder Lv 50
    eVGA on my shit list.

    I have 3 motherboards and 4 video cards registered. This video card I bought from microcenter, and couldn't get a reprint of the receipt, and no longer had the original. They said without receipt, I get nothing. I'd understand if it were the only product owned, but I have my evga x58 micro, my evga 780i and whatever i had before that registered for motherboards, and my gtx280, my 8800gtx, and my dual 7800gt's all by evga registered, and he said he couldn't help me.

    So I went on craigslist, found a complete core2duo system with 4gb ram, 500gb hd, and gtx280, all for $125, and bought that, took out the video card and plopped it in. Everything works great, I'll steal my 8800gts and put it in the core2duo system and have it run my mule on a separate monitor at low res.

    eVGA makes some good stuff, but that customer service I got, I'll pass on them next build.
    (0)
    http://www.pocket-hockey.com <-My ffxiv adventure!

    Now with nVidia Surround!!!
    MicroATX Desktop - i7 950 - 12gb ram - 2x GTX580
    2x Intel 520 180gb SSD's in Raid0 - 3x 28" LCD @ 5760x1200

  9. #9
    Player
    Esk's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    604
    Character
    Esk N'tania
    World
    Balmung
    Main Class
    Gladiator Lv 50
    TBF, I cant blame them. Sorry if that sounds harsh, but they have no way of knowing its your card, not one your fixing for a friend cos you have other EVGA products or something like that.
    Add you did register you other products but not that one.
    So the evidence seems to say you register stuff just not the broken part..

    Anyway hope the new GPU works out for you!
    (0)

  10. #10
    Player
    Frein's Avatar
    Join Date
    Aug 2011
    Posts
    652
    Character
    Frein Mannis
    World
    Ragnarok
    Main Class
    Arcanist Lv 50
    I still say you should have baked the card. I fixed my 8800 GTX two or three times doing it and your symptoms sound very much like it.
    (0)

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