Heavy RNG-based loot system must be changed.

[Merryl]

They are changing things because of enough whining. You can have it now instead of work for it. You will then have nothing to do and will whine about the lack of content then leave. Seriously where is the sense of achievement in dungeons that drop no loot? Granted the ones that do now should be dropping much more but a token system is so boring.

I think you're a bit confused about the definition of work.
This RNG stuff is like gambling... There's a chance you could play everyday your entire life and never win. That's how lottery systems function.