The client has crashed

[xFlarex]

Thank you again for at least providing some information. So far nothing has been missunderstood from my side, I did get the right-click administrator thing aswell as everything else. Yesterday I found out that a windows 8.1 update was not installed correctly so I fixed this and thought this would be the problem, it was not.

I am not mad that the solutions provided by the square enix support center so far are not working. I am mad that the very little help they have given was quite useless and feeling far, far away from the obviously real problem and that this thing is going on quite a few days now, the abonnement time keeps running, noone does actualy care about this, and I have got 1 answer from the support within 4 days which is kinda sad.

I have been enjoying this game a lot and I still have 5 days to play, and if the problem has not been solved until then, although I am literaly the whole day looking for a solution, I'll be quiting.

As for your answers I already have everything set to minimum, not that my pc wouldnt do better but because I already thought it could be a graphical problem. Within the last days I have not been able to guarantee that it might be a graphical problem since anything that has to do with my graphic card is just right and usualy supports maximal settings. What I am guessing could be is a ingame problem: the crashes started the day I started questing at the middle highlands of coerthas and what seemed to be crashes at a certain point has changed; from times to times it is impossible to do anything, as already said it takes about 5-10s until the crash appears after logging in. However, sometimes I can play up to half or even one hour until the crash appears. It would be very strange if it had to do with the map tho, because I have been able to level quite effectively here and the crashes are not related to a specific spot, opening certain windows or doing certain skills.

[kafix]

I have a similar issue. I get either a crash or an infinite loading screen. Can she log into different characters on the same account? or create new characters? I can do both, my error seems tied to the zone i was entering in a specific character, I believe it has to do with an instance loading or something. I can play the game fine with other characters etc. But every time (or so it seems) i try to load an instance I end up bricking the character. Its a mega bummer i was really enjoying the game.