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  1. #1
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by xFlarex View Post
    So since today this error keeps showing up whenever my gf logs in to the game. Takes a few seconds to pop up, then crashes instantly. No further reason is given but that the error is unkown.
    I am on the same router so its not an internet issue. I also hardly doubt it has anything to do with her notebook in any way.
    We've set her clients system konfiguration back to standards, solved it for about 30mins, then trouble started again.
    Hard to provide any suggestions without knowing more about the hardware/software involved. Could be bad driver, failing hardware, false-positive on security, Windows Update knackering something up.... there's a long list of possible reasons. May want to look through the event viewer (eventvwr.msc from search/run box) to see if you can spot anything odd going on around the time the crashes started happening, or around the point it crashes.

    Quote Originally Posted by xFlarex View Post
    Thank you guys for no help at all realy
    This is a user-to-user forum...fairly casual participation for the most part. The only paid SE staff here are moderators that basically make sure we play nice in the sandbox. Not uncommon for some posts to go unanswered for a day or longer at times.
    (1)
    Last edited by Raist; 05-02-2015 at 01:58 AM.

  2. #2
    Player
    xFlarex's Avatar
    Join Date
    Apr 2015
    Posts
    45
    Character
    Flare Ylathor
    World
    Moogle
    Main Class
    Thaumaturge Lv 40
    I am sorry for my unfriendly way of writing the original posts, but I am quite annoyed not just because I didnt get any help here, but also because I've posted this problem in my native language forum for quite a few days now and there is absolutely zero help given. Contacted the support of Square Enix which I have provided tons of information and date but are being useless so far and here it is not working better either. The SE support has told me to set the options of ffxiv in my nvidia optimus konfiguration to optimized, although you can read in my providen data that it already is. They have also told me to make an administrator in windows, although you can read in my providen data that I already am the administrator. Additionaly, noone of these makes sense since the game has been working for the first month just fine. As already said, nothing has changed the last few days on my computer and there are no updates to anything either so I hardly doubt the problem has to do with my computer but with whatever client configuration which might has got some changes.
    (0)