This is a huge problem that SE has to address before 3.0 is out! There will be massive amounts of new players, like ones that can now play owning Macs. How will that play out when new players keep getting friend requests and accept then cause they don't know any better, then get spam in their mail. That will cause a lot of anger I am sure. The issue is how SE is dealing with rmt in the first place. Just banning them does no good. I have noticed a huge amount of new rmt joining lately. Every 1000 or more that are banned 5000 more join up.

They need anti bot and spammer software. I know that Trion developed their own for Rift and now Arche Age and it works pretty well. For now they need to both prevent new ones from getting in and instead of the blacklist option there should be a "report spam" option for both tells and for friend requests. This will give them a better tool to ban the ones already on. FF14 ARR is a great game that could be totally ruined for most normal players this has to be dealt with now!