Quote Originally Posted by UltimateAoe2 View Post
The call center doesn't get any information about things like this. They're only supplied with basic information to trouble shoot, IE. Account disputes, reports, etc. etc.

I do feel bad for them since I see most people basically yelling at them for not knowing anything about PSN.

;___; poor guys.
Well I actually meant the customer service being pretty much useless in general, not just SE, I've experienced lots of bad customer services. But sure you can't blame the people at SE customer service for not knowing when the digital version is coming out because that information not made available to them.