This is getting a bit ridiculous now, why is this not available? why aren't SE telling us what the hold up really is?

This is getting a bit ridiculous now, why is this not available? why aren't SE telling us what the hold up really is?

A lot of people waited for the PS4 digital Collector's Edition, so if it doesn't end up available soon and we're not able to get early access, a lot of people are going to jump ship. To tell people it's coming and they'll be able to get early access, then it doesn't, would be a huge mistake on SE's end. This is ridiculously late and no word from SE about what's going on.

It wouldn't be so bad if SE was talking to their customers, but all we are getting is complete silence and no explanation as to what the hold up is![]()
Not that the call centers, even more so Square Enix ones, are known for having people that know the information that does matter...Apparently SE doesn't know either: http://www.reddit.com/r/ffxiv/commen...t_psn_digital/
I would be completely surprised if the said call center gave them a release date for PSN digital version...
That said, this whole situation is absurdly ridiculous... People want to pay EXTRA MONEY for a product SquareEnix wants to sell (i assume) that has no extra cost for square enix (the minions/mounts/glamour helmets are already developed and will be available regardless of PSN store)
However we can't pay USD20 more for these items that have no cost at all for SquareEnix because SquareEnix pretends it's sony's fault (But we do see games that won't be released for the next 3 MONTHS that can be pre-ordered with early access on the very same PSN...)
and then of course any SE representative just vanishes and does not comment on the matter...
On top of that we see that one part of psn has all 3
However we can't pay USD20 more for these items that have no cost at all for SquareEnix because SquareEnix pretends it's sony's fault (But we do see games that won't be released for the next 3 MONTHS that can be pre-ordered with early access on the very same PSN...)
and then of course any SE representative just vanishes and does not comment on the matter...And when i see this it makes me more upset. Hey SE why dose japan have the bundle CE and Norm ver?but we have nothing at all oh i guess psn EU/NA and steam are all to blame? yeaaaaaaaa


nah there to busy responding to the au ru thread about the eye rings...Not that the call centers, even more so Square Enix ones, are known for having people that know the information that does matter...
I would be completely surprised if the said call center gave them a release date for PSN digital version...
That said, this whole situation is absurdly ridiculous... People want to pay EXTRA MONEY for a product SquareEnix wants to sell (i assume) that has no extra cost for square enix (the minions/mounts/glamour helmets are already developed and will be available regardless of PSN store)
However we can't pay USD20 more for these items that have no cost at all for SquareEnix because SquareEnix pretends it's sony's fault (But we do see games that won't be released for the next 3 MONTHS that can be pre-ordered with early access on the very same PSN...)
and then of course any SE representative just vanishes and does not comment on the matter...

Yeah i read that Denver, they were useless but can't blame them since most peeps at customer service rarely know a lot.Apparently SE doesn't know either: http://www.reddit.com/r/ffxiv/commen...t_psn_digital/
The call center doesn't get any information about things like this. They're only supplied with basic information to trouble shoot, IE. Account disputes, reports, etc. etc.
I do feel bad for them since I see most people basically yelling at them for not knowing anything about PSN.
;___; poor guys.
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And when i see this it makes me more upset. Hey SE why dose japan have the bundle CE and Norm ver?but we have nothing at all oh i guess psn EU/NA and steam are all to blame? yeaaaaaaaa



