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  1. #1
    Player
    Caiera's Avatar
    Join Date
    May 2014
    Location
    Ul'Dah
    Posts
    194
    Character
    Caiera Su'mara
    World
    Masamune
    Main Class
    White Mage Lv 90
    This is getting a bit ridiculous now, why is this not available? why aren't SE telling us what the hold up really is?
    (3)

  2. #2
    Player
    h0tNstilettos's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    565
    Character
    Samira Starlightzz
    World
    Leviathan
    Main Class
    Red Mage Lv 70
    A lot of people waited for the PS4 digital Collector's Edition, so if it doesn't end up available soon and we're not able to get early access, a lot of people are going to jump ship. To tell people it's coming and they'll be able to get early access, then it doesn't, would be a huge mistake on SE's end. This is ridiculously late and no word from SE about what's going on.
    (4)

  3. #3
    Player
    Caiera's Avatar
    Join Date
    May 2014
    Location
    Ul'Dah
    Posts
    194
    Character
    Caiera Su'mara
    World
    Masamune
    Main Class
    White Mage Lv 90
    It wouldn't be so bad if SE was talking to their customers, but all we are getting is complete silence and no explanation as to what the hold up is
    (4)

  4. #4
    Player
    Dalareid's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    144
    Character
    Reid Ornitier
    World
    Ultros
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Caiera View Post
    It wouldn't be so bad if SE was talking to their customers, but all we are getting is complete silence and no explanation as to what the hold up is
    Would be great if that Bayohne dude could give us something.
    (2)

  5. 05-28-2015 02:05 AM

  6. #6
    Player aerolol's Avatar
    Join Date
    Oct 2013
    Posts
    642
    Character
    Baron Eduardo
    World
    Goblin
    Main Class
    Marauder Lv 70
    Quote Originally Posted by Denver_Max View Post
    Not that the call centers, even more so Square Enix ones, are known for having people that know the information that does matter...

    I would be completely surprised if the said call center gave them a release date for PSN digital version...


    That said, this whole situation is absurdly ridiculous... People want to pay EXTRA MONEY for a product SquareEnix wants to sell (i assume) that has no extra cost for square enix (the minions/mounts/glamour helmets are already developed and will be available regardless of PSN store)

    However we can't pay USD20 more for these items that have no cost at all for SquareEnix because SquareEnix pretends it's sony's fault (But we do see games that won't be released for the next 3 MONTHS that can be pre-ordered with early access on the very same PSN...)
    and then of course any SE representative just vanishes and does not comment on the matter...
    (1)

  7. #7
    Player
    SakuraMidori's Avatar
    Join Date
    May 2015
    Posts
    557
    Character
    Sakura Kinakina
    World
    Balmung
    Main Class
    Paladin Lv 80
    Quote Originally Posted by aerolol View Post

    However we can't pay USD20 more for these items that have no cost at all for SquareEnix because SquareEnix pretends it's sony's fault (But we do see games that won't be released for the next 3 MONTHS that can be pre-ordered with early access on the very same PSN...)
    and then of course any SE representative just vanishes and does not comment on the matter...
    On top of that we see that one part of psn has all 3 And when i see this it makes me more upset. Hey SE why dose japan have the bundle CE and Norm ver?but we have nothing at all oh i guess psn EU/NA and steam are all to blame? yeaaaaaaaa
    (0)

  8. #8
    Player
    XgungraveX's Avatar
    Join Date
    Oct 2014
    Posts
    524
    Character
    Gungrave Hellsing
    World
    Leviathan
    Main Class
    Samurai Lv 90
    Quote Originally Posted by aerolol View Post
    Not that the call centers, even more so Square Enix ones, are known for having people that know the information that does matter...

    I would be completely surprised if the said call center gave them a release date for PSN digital version...


    That said, this whole situation is absurdly ridiculous... People want to pay EXTRA MONEY for a product SquareEnix wants to sell (i assume) that has no extra cost for square enix (the minions/mounts/glamour helmets are already developed and will be available regardless of PSN store)

    However we can't pay USD20 more for these items that have no cost at all for SquareEnix because SquareEnix pretends it's sony's fault (But we do see games that won't be released for the next 3 MONTHS that can be pre-ordered with early access on the very same PSN...)
    and then of course any SE representative just vanishes and does not comment on the matter...
    nah there to busy responding to the au ru thread about the eye rings...
    (3)

  9. #9
    Player
    Dalareid's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    144
    Character
    Reid Ornitier
    World
    Ultros
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Denver_Max View Post
    Yeah i read that Denver, they were useless but can't blame them since most peeps at customer service rarely know a lot.
    (0)

  10. #10
    Player
    UltimateAoe2's Avatar
    Join Date
    Jan 2014
    Posts
    901
    Character
    Final Spark
    World
    Balmung
    Main Class
    Bard Lv 90
    Quote Originally Posted by Dalareid View Post
    Yeah i read that Denver, they were useless but can't blame them since most peeps at customer service rarely know a lot.
    The call center doesn't get any information about things like this. They're only supplied with basic information to trouble shoot, IE. Account disputes, reports, etc. etc.

    I do feel bad for them since I see most people basically yelling at them for not knowing anything about PSN.


    ;___; poor guys.
    (2)



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