Anyone pre-ordered and have got confirmation already?

This is what is happening to me:
  • Pre-order on the NA Square Enix e-store on 17th (last week).
  • Immediately got a email and the verification SMS.
  • Entered the SMS verification code right away.
  • Site tells me to wait for their personnel to validate my order.
  • A week has passed and nothing.
I get no validation email (nothing in spam folder) and in the e-Store My Account page, the Orders page shows nothing. Clicking the SMS verification link tells me that I have verified my order and it's awaiting validation.

Anyone who's ordered on the NA e-Store and got past the validation step? How long did it take for you? Did your order show up in the My Accounts page only after the validation?