Latency issues

[Raist]

@ Bariaus,

Is that VTR the Banda Ancha group or the main GlobalCom S.A. ? Having trouble nailing it down exactly... VTR Globalcom seems to come up with multiple brands, most of which have outdated references for routing numbers. Banda Ancha seems to be the only current one registered, and it is covering a huge list of addresses for Chile. ASN's are linked to multiple banks of IP's starting with 190, 200 , or 201... each one has dozens of blocks under them (200.74.xxx.xxx, 200.73.xxx.xxx, 200.30.xxx.xxx, etc.). Could narrow it down more if I had an actual IP address. If we go with this ASN though, they do have another choice besides Level3 if they can't work something out with them to clean up the routes.

They should be able to work something out with Level3 though. That particular ASN (AS22047) shows that they peer almost 50/50 between Level3 and Telefonica. They are likely defaulting to Level3 over Telefonica because their analytics are estimating Level3 would be the better choice because it may get them more directly into global transit--Telefonica may wind up switching off to another peer for more global access in some cases, depending on their policies...which may be part of why they are opting to use Level3.

They should be able to switch you off to Telefonica though...which may prove a better choice in the long run, depending on how they wind up routing you to get to Ormuco in Montreal. Telefonica peers with multiple providers that Ormuco peers directly with: TATA, Cogent, TiNet/SPA, as well as Level3 (the only one not covered is Alter.Net/Verizon Business). Telefonica has multiple landing points in/around Chile, so they should be able to get you on to their network to see if things improve:

https://www.globalsolutions.telefoni...ional-network/ (this link sometimes doesn't load initially, may have to refresh your browser)


Direct Link to Full Screen map: https://www.globalsolutions.telefoni.../27248/map.jpg

That may seem like going around the elbow to get to the thumb, but it may result in more stable latency if it is able to get you around the congested hops within Level3's network. The catch will likely be getting through to someone further up the administrative chain to look into the options though.