Guessing you haven't been tracking this problem for very long. There have been numerous posts on these forums and abroad for over a year where people have resolved latency/connectivity issues after addressing routing problems by either working with their ISP or using a VPN. SE had nothing to do with fixing their problems...it was purely alleviated by adjusting parameters of the route between the player and Ormuco (SE's ISP). A quick google hit threads on this topic going back to December 2013. There are numerous posts discussing progress with these very processes for various services that have been mentioned time and again. The same principles that applied over a decade ago still apply to these more recent posts on the matter. It hasn't changed because our infrastructure in North America is still in really bad shape. Here is a link to one such thread on these forums:
http://forum.square-enix.com/ffxiv/t...-user-with-lag
It was linked in a thread at another site here:
http://www.wutaicompany.com/reddit/1...20lodestone%5D
And it isn't White-Knighting. It's based on precedent. We've seen this play out time and time again. It is a very common and well known source of trouble for web based services in general and not just this game service. There have been public filings with regulatory authorities multiple times over the years in attempts to put pressure on the ISP's to clean things up. Articles on the topic have been posted here multiple times, even have pasted the slides and such in posts here attempting to demonstrate it. For starters, here are links to a series of blog posts from Level3 on the matter:
http://blog.level3.com/category/open-internet/page/2/
http://blog.level3.com/category/open-internet/
If people would take the time to read them, it will explain a lot of it in detail...some complete with graphics like this from the "Not Neutrality" post:
People have been dealing with it off and on for at least as long as I've been gaming online, and that goes back to 1996. Back then, broadband was just getting to be a mainstream thing for household use, and we were dealing with premium bandwidth packages below 2Mb/s downstream and no more than 512Mb/s upstream--nothing compared to the bandwidth offered today. Unfortunately, you can see some markets still using some of that same ~20 year old equipment that can't even properly support the bandwidth they're now selling to us. I tracked down one such device at our head-end last spring--it was running a firmware released when Bill Clinton was President, and only bonding 1/2 the channels our DOCSIS 3 connections needed for the speeds they were selling--it has since been replaced. The problem back than is the same as it is now...getting people to hold their ISP's accountable. The same thing that was being discussed in the thread linked above.
Each number shows utilization at one of the interconnection locations in various cities throughout the United States between Level 3 and the LECs.
Utilization above 85% indicates the LEC is causing congestion in that city by refusing to add interconnection capacity
Sitting around waiting for SE to fix the widescale infrastructure problems is not going to work...they don't have the leverage, as they aren't the ones paying our bills for our internet access. There is a simple way to verify if it may indeed be a routing issue(apply the principles to this game's addresses), and options for either skirting around the problem (VPN) or working towards actually resolving those issues (Tier3 escalation), if you are willing to put forth the effort. Many have done so in the past and benefited. The problem is far too many people just come here to vent and never take the initiative to actually do something about it.




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