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  1. #1
    Player
    Brill_'s Avatar
    Join Date
    Jun 2014
    Posts
    531
    Character
    Squires Ailith
    World
    Siren
    Main Class
    Pugilist Lv 90

    Video driver crashing counts as suspicious activity

    Something I got a little chuckle out of today.

    Updated the driver on my video card last night. Turned out to be a little unstable. I was playing FFXIV today, game froze. Alt+tab out so I could kill it in task manager. When I went to do that I received a windows message that the video driver crashed.

    I end task on the game, go to log back in and I get one of those messages that there has been suspicious activity and my account was locked.

    Just found it odd that a video driver problem would cause this message. Followed instructions to reset my password, logged back in, finished the dungeon I was in. Rolled back my video driver and all is good.
    (0)

  2. #2
    Player
    Neri's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    786
    Character
    Neridia Neririncia
    World
    Tonberry
    Main Class
    Dancer Lv 100
    I think that message meant that there's a change in the ip address or something. You haven't been using either software and physical security token, right?
    (0)

  3. #3
    Player
    dekal's Avatar
    Join Date
    Feb 2015
    Posts
    1,303
    Character
    Alexes D'kal
    World
    Balmung
    Main Class
    Paladin Lv 66
    After I registered and I got my token, I haven't got a reset password email. You should give it a try.
    (0)