timed out for both not security as i made everything wide open ive probally been turned into a proxy by now lol
timed out for both not security as i made everything wide open ive probally been turned into a proxy by now lol
Aus TPG here. Same problem. Please update if any response from TPG or SE.
for tpg user go to command prompt and do "tracert http://eu.finalfantasyxiv.com/" and wait to 30 * * * trace complete. and send it to helpdesk@tpg.com.au with your User name and tell them you can't login FF14
just a note change that to eu.finalfantasyxiv.com cmd doesnt recognize slashes or colons
it been fix by tpg or square you can loing in now
thank god.
was just about to hound TPG's mail lol
Hi everyone. My Wife & I share in your pain. Australian TPG users here...
I just got off the phone to TPG & after a 23 minute call confirming I had checked everything possible at my end I was told to send a screenshot of my results for:
ping frontier.ffxiv.com
tracert frontier.ffxiv.com
ping 124.150.157.190
tracert 124.150.157.190
to:
adsl_engineers@tpg.com.au
Since this was a different address than the one above, I thought it might be helpful too. I'm told it will "go straight to them to check their side since mine is not the problem".
If I do get a call back in 24 hours as they say, I'll be sure to post an update below. Hopefully this gets resolved soon!
Hey everyone,
TPG user here as well. Just managed to log into the forums and the launcher is working fine so check to see if all is good on your end as well.
Big thanks to all that called and wrote to Square and TPG to let them know of the issue.
still like to know why did it what happened? is it TPG or SQUARE ENIX
Thank you for those who contacted TPG and helped to fixed the issue!
/grovels in gratitude
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