FAO Mods : I have recieved 2 early access codes

[Utsu]

The 20 digit code is the one you use on the pre-order web page with the huge dragoon head as background

Wut ? That's not the case for me. I have a 20 digit code, and it's not accepted on the pre-order web page, where the 6-3-6-3 is accepted.

[Mature]

Now I'm confused. I'm in the EU zone , where do I put my code in? It's 12 digit long and the mog station has like 4 empty boxes?

[DreadRabbit]

Hrm, I guess. I don't know when it said to start entering the code. Obviously we won't have to wait until June 23rd because that'd be too late for EA. Augh. I'm tired, need sleep. zzz

This probably wasn't a good idea when tired. z_z

I wish I had taken a screenshot. The page said that we would get an email for when we could enter the code on Mog Station that would let us download the early access client. It said the current scheduled date was May 15th, but was subject to change.

However, the bonus items like the choco minions and Cecil's circlet/earrings won't be delivered until official launch June 23rd.

For the people wondering where you enter your early access codes, you just don't do it yet. At least not NA customers. This is what the second half of my email said:

[Fyce]

Pre-order codes
- Pre-order codes are used here: US - EU.
- They are like this: XXXXXX-000-XXXXXX-000
- You can already use them. Just go on the page from your region, login, redeem.
- Upon entering them, you'll receive (instantly or later) an early access code.

Early access code
- The early access codes will be to use here: the MogStation.
- They are like this: A1B2 C3D4 E5F6 G7H8 I9J0
- You cannot redeem them yet, they are not activated on the Mog Station. They will be at a later date.
- They are the codes used to set your accound to be authorized for early access.


Depending on the place you pre-ordered, you might directly get an early access code instead of a pre-oder code. In that case, you just have to wait until they can be redeemed on the Mog Station.

[Mature]

I've only received the early access code twice I have not received a pre-order code yet.

[desufin]

Also gotten two separate Early Access codes, pre-ordered from SE's EU store. Is there an issue with the first one sent out or do I just genuinely have two soon to be functional EA codes so I can give one to a friend or something?

[Bracken]

same here i have 2 early access codes, 1 from when I 1st pre ordered and one from today.. i'm confused

[UltimateAoe2]

I'm just sitting here wondering "what email?!"
Never got another email regarding my preorder yet.

[Gardes]

Yea, it's a shame Amazon was authorized to distribute pre-order codes for 2.0, but not now. I will have to cancel my pre-order there and switch over to the SE store it seems.

Digital River doesn't handle SE orders anymore.

So amazon will not have early access at all? Which online stores other than SE's have early access pre orders? GMG?

[Kahuna]

Hello everyone,

We are aware that some users who pre-ordered Heavensward have received a second Early Access Code email on 16th April, possibly containing one or multiple new Early Access Codes. This only affects users who have pre-ordered on the EU Square Enix Store (http://store.eu.square-enix.com), and does not affect users that have pre-ordered on the Square Enix Boutique (for France) or the North American Square Enix Online Store. It also does not affect users who have ordered via third party retailers, such as Amazon or Green Man Gaming.

These codes have been sent out in error, and there is a chance they will not work properly. We have identified all users that received a second mail and will rectify this situation as soon as possible. Just to repeat -

• If you have not received a second mail, you are not affected.
• New pre-orders after 21:20 BST on Thursday 16th April 2015 are not affected.
• Pre-orders from outside the EU Square Enix Store are not affected.

Everyone affected will receive a third and final mail with valid Early Access codes (depending on the amount of pre-ordered copies) in the near future, and any codes sent prior to the third mail will be invalidated.

We apologize for any inconvenience and confusion caused.