This is why i now keep all the info up to date i remember last year i had a issue where i had to reset my password. I could not because it was not sending the email. Talk to them on the phone the person told me hey Live in your email the L is caps which save my account. If not i would pretty much be where you are right now.

I Hope you can find a way to get your account back you done a lot of work on it and it would suck losing it. I remember in FFXI days all i needed was my CC info and they reset my password without issue