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  1. #1
    Player
    InterestingKiwi's Avatar
    Join Date
    Apr 2015
    Posts
    4
    Character
    Kiwi Of'interest
    World
    Mateus
    Main Class
    White Mage Lv 60

    One of my Characters crashes in Limsa Lominsa on log in

    I noticed earlier tonight I had issues crashing shortly after log in while in Limsa. As soon as I teleported out to Ul'Dah, never crashed again. Just took the airship back to Limsa and crashed on the load screen, and now I can't log in at all as it crashes before I get in every time (tried about 20 times now since earlier tonight it would do this but after a couple log ins it would let me in).

    Just created a new character in Limsa to test, and I seem to be fine on the new character. Should I try and have a GM move my character and just never go back to limsa hah, or anyone have this issue before know what I can do? It's getting frustrating as there goes my nights playtime, and I wont be able to play again until Thursday....assuming I can log in then.

    Event Log:
    Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x551b89ed
    Faulting module name: ntdll.dll, version: 6.3.9600.17668, time stamp: 0x54c846bb
    Exception code: 0xc0000374
    Fault offset: 0x000e5934
    Faulting process id: 0x1c48
    Faulting application start time: 0x01d07650840b0a9d
    Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 6032c20c-e244-11e4-be73-b8aeed304f09
    Faulting package full name:
    Faulting package-relative application ID:


    I'm currently reinstalling the game, but that's going to take about 3 hours to update, so I'm obviously done for tonight, just want to know if that doesn't fix it, if anyone has any ideas.
    (0)

  2. #2
    Player
    KisaiTenshi's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    2,775
    Character
    Kisa Kisa
    World
    Excalibur
    Main Class
    White Mage Lv 100
    Quote Originally Posted by InterestingKiwi View Post
    I noticed earlier tonight I had issues crashing shortly after log in while in Limsa. As soon as I teleported out to Ul'Dah, never crashed again. Just took the airship back to Limsa and crashed on the load screen, and now I can't log in at all as it crashes before I get in every time (tried about 20 times now since earlier tonight it would do this but after a couple log ins it would let me in).

    Just created a new character in Limsa to test, and I seem to be fine on the new character. Should I try and have a GM move my character and just never go back to limsa hah, or anyone have this issue before know what I can do? It's getting frustrating as there goes my nights playtime, and I wont be able to play again until Thursday....assuming I can log in then.

    Event Log:
    Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x551b89ed
    Faulting module name: ntdll.dll, version: 6.3.9600.17668, time stamp: 0x54c846bb
    Exception code: 0xc0000374
    Fault offset: 0x000e5934
    Faulting process id: 0x1c48
    Faulting application start time: 0x01d07650840b0a9d
    Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 6032c20c-e244-11e4-be73-b8aeed304f09
    Faulting package full name:
    Faulting package-relative application ID:


    I'm currently reinstalling the game, but that's going to take about 3 hours to update, so I'm obviously done for tonight, just want to know if that doesn't fix it, if anyone has any ideas.
    Delete everything from
    %USERPROFILE%\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn
    and restart the game client. This sounds like something is corrupted on the client end, but it could also be that the server-sided character is "in limbo" and it's causing a crash in the game client because it's trying to go "nowhere"
    (1)

  3. #3
    Player
    InterestingKiwi's Avatar
    Join Date
    Apr 2015
    Posts
    4
    Character
    Kiwi Of'interest
    World
    Mateus
    Main Class
    White Mage Lv 60
    Quote Originally Posted by KisaiTenshi View Post
    Delete everything from and restart the game client. This sounds like something is corrupted on the client end, but it could also be that the server-sided character is "in limbo" and it's causing a crash in the game client because it's trying to go "nowhere"
    Not sure if it was the reinstalling, or deleting of that folder, but either way this morning I was able to log in quick before work. If it happens again, I'll be sure to first try deleting that folder to see if it fixes it without needing a 3 hour update during peak hours.

    Thanks!
    (0)