I'd say devs should get the bugs out of the game (or what the community considers bugs) and we can afterwards compare this game to others. 'Cause then (in like 2 years at this rate :S) there will be completely different games out there.
And yes the community is... well I wouldn't call it bad... more like angry. Lots of the mad users just don't want or can't keep it on a professional level. If you can't log in or your game crashes every time you're halfway in a leve you get angry and want to complain. That's human nature.
I really don't mind that kind of user. Imho the real problem is the guys that blandish the issues those people have or even make fun of them. I consider them spam and love it when mods remove their posts. But sometimes the mods go way too far and delete whole threads (not only marked as deleted but also completely removed sometimes). Don't like that... this ain't China
tl;dr
- complaints about game okay
- complaining about complaints not okay and a waste of everyone's time