Primal Data Center Worlds Technical Difficulties (Apr. 10)

[NOC_NA]

We are currently experiencing technical difficulties on Primal data center Worlds wherein players are being disconnected from certain instanced content and are unable to log back in.

The issue is being addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may cause.

[Date & Time]
From Apr. 10, 2015 4:43 p.m. (PDT)
From Apr. 10, 2015 23:43 (GMT)

[Issue Details]
- Disconnected from certain instanced content and unable to log back in

[Cause]
Under investigation

[Affected Worlds]
Primal Data Center Worlds:
-Behemoth
-Brynhildr
-Diabolos
-Excalibur
-Exodus
-Famfrit
-Hyperion
-Lamia
-Leviathan
-Malboro
-Ultros

[NOC_NA]

At the following time, we experienced technical difficulties wherein some players on Primal data center Worlds were disconnected from certain instanced content and could not log back in.

We are pleased to announce that the issue has been addressed and apologize for any inconvenience this may have caused.

[Date & Time]
Apr. 10, 2015 4:43 p.m. to 5:30 p.m. (PDT)
Apr. 10, 2015 23:43 to Apr. 11, 2015 0:30 (GMT)

[Details]
- Disconnected from certain instanced content and unable to log back in

[Cause]
- Server program issue

[Affected Worlds]
Primal Data Center Worlds
-Behemoth
-Brynhildr
-Diabolos
-Excalibur
-Exodus
-Famfrit
-Hyperion
-Lamia
-Leviathan
-Malboro
-Ultros