Getting sick and tired of this myself, and why should I report them if it takes me 3 minutes of my time to report someone, and 1 minute later the next bot spams me again...
/tell is useless now, and I even quit this game before because of this very same thing with over a month worth of gametime left.

This game is awesome, but the spam is retarded. Every single other MMO I played never had this much spam, even the free to play ones. The developers should be ashamed of themselves here and give us the tools to fight spam. Or give Addon support so that some can build their own spam filters for this game.

So Square Enix, if you are wondering how you could get more people to play this game and stay in the game without quitting, fix this gilspam issue first and people might be interested once again in this game. I wouldn't advise you to make any other MMO's before you can solve a simple issue like this. It almost seems that you enjoy having gilspammers and bots in the game because you don't seem to do anything about it!