Please Remove Limit to Subscription Time!

[Svalitz]

Hello,

As the title states, the Mogstation caps you out at 120 Subscription days and will not allow you to add additional game-time cards unless you have 119 days allotted or less.

Considering I am currently at the 630 Day Veteran Reward, and have a 60 Day Time card sitting here that will not register....it is very frustrating that as a company you refuse to take my money when I would easily hand you another $60 just to get the Cloud Advent Children reward now instead of 3 months from now.

It does not make any sense why you lock out the amount of time someone can subscribe. If people are willing to pay the money to subscribe (and have bought time cards from your online store as I have) you should accept them! This system is not working well to "reward" your supporters!

Please consider changing the limit of subscription days to match that of the available rewards, or remove the limit altogether.

Thank you.

[tocsin]

If they removed the limit on subscription time, then if they chose to raise or lower the subscription cost, it would create a huge headache for either refunding players excess money spent, or trying to get more money for already purchased game time.

[Svalitz]

That's a very simple solution in simply not offering refunds or price adjustments to previously purchased time cards... I don't know many time card sales that would ever even consider doing that, even if their subscription pricing changed.

[tocsin]

That's a very simple solution in simply not offering refunds or price adjustments to previously purchased time cards... I don't know many time card sales that would ever even consider doing that, even if their subscription pricing changed.

and if, in 3 months, FFXIV theoretically went Free to play, would you be okay with "no refunds" on that extra time you just added?

[Svalitz]

If that's how it would work, shouldn't they then refund anyone that bought the physical game itself too? Like what if I bought the digital download the day before it went free? What if I bought FFXIV on Steam for full price when then next day they had a sale? Businesses don't operate that way. If you purchase something like a time card / gift card you aren't eligible for refunds. Pretty sure it even says it on the boxes.