Results 1 to 3 of 3
  1. #1
    Player
    Titor's Avatar
    Join Date
    Apr 2014
    Location
    Garlemald
    Posts
    1,228
    Character
    Titor Jaraba
    World
    Balmung
    Main Class
    Alchemist Lv 100

    Cannot close GM ticket, causes blinking and notifications, very annoying

    The issue of being unable to close a gm ticket is still ongoing. This issue has been going on at least since the beginning of the year. After receiving a response from a GM, the support notification will incessantly blink, even after having received a response and closed all tickets.

    I have closed them multiple times, relogged, everything, but I constanly have the flashing notification and occasionally the middle-screen notification in my way.

    This is so annoying. Please, please fix it. It really discourages people from opening tickets even more. It is distracting me while playing the game as the constant blinking of the notification really draws the eye that way...
    (0)

  2. #2
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    As noted in the last couple threads, you will have to actually send a reply to the ticket. Most of us have made that reply basically a complaint about not being able to close the tickets and make the notifications stop.
    (0)

  3. #3
    Player
    ZAsha_Tia's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Z'asha Tia
    World
    Faerie
    Main Class
    Rogue Lv 70
    On my side I never actually sent the report. Try hitting Reply then close out the windows. That's all I need on my side to clear it.
    (0)