Can't login.

[datavertex]

Hello, first of all I know this issue is nothing new, but I've really searched all around for clues about this, tried pretty much everything and I still can't login to the game, after typing my account and password the login button does nothing. I tried resetting IE settings, changing security to medium, reinstalling the game as administrator and nothing worked. Anyone care to shed a light on this?

Thanks in advance.

[origamikitsune]

Have you manually deleted the cookies? In IE if you "Delete temporary files" it will -not- delete the actual cookie. You have to go in and "view" the files, select all, and delete. My GF had the same problem, and this fixed it. Also, reset all your advanced settings to default (to ensure that you don't have added security preventing the script from running) and double check your internet explorer has all the windows updates.

[Grit]

There was a thread on this just recently, and uninstalling and re-installing internet explorer (9) was the eventual solution. But usually just lowering your security settings works fine.

[Felina]

I'm having problems with the login. A message states that it's unable to detect "ActiveX" but Active X is on my computer. I even tried after reinstalling with no luck. Can anyone help me here?

[Grit]

I'm having problems with the login. A message states that it's unable to detect "ActiveX" but Active X is on my computer. I even tried after reinstalling with no luck. Can anyone help me here?

Please start a new thread and post your system information, along with a detailed explanation of the problem.

You can get your system information by opening FFXIV config from the start menu, hitting the System button, then the Copy to Clipboard button. Paste the information in your new thread.