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  1. #1
    Player
    tcollins1717's Avatar
    Join Date
    Apr 2015
    Location
    Gridania
    Posts
    1
    Character
    Moonlight Flower
    World
    Exodus
    Main Class
    Archer Lv 26

    unable to complete version check

    I've tried logging on for three days and each time a small window pops up saying that the launcher was unable to complete the version check. I have also contacted the support center with no luck. any tips on how i can get back into the game?
    (0)

  2. #2
    Player
    Train88's Avatar
    Join Date
    Aug 2011
    Posts
    341
    Character
    Aleddra Sunbeam
    World
    Lamia
    Main Class
    White Mage Lv 60
    the version is in a file in the /boot folder. If it was damaged or erased, put: "2015.01.09.0000.0001" in a file called: "ffxivboot.ver". I would advise to run a repair immidiately after as you might not be up to date. I don't know how to run a repair but i think all mmog have it.

    Hope it helps.
    (0)
    When life gives you lemons, cry yourself to sleep, and tell all your friends.

  3. #3
    Player
    Train88's Avatar
    Join Date
    Aug 2011
    Posts
    341
    Character
    Aleddra Sunbeam
    World
    Lamia
    Main Class
    White Mage Lv 60
    Does the window pop up immidiately as you launch the game? It could also mean it can't access your update server. I would try again with the firewall off to see if it blocks it and also check if the router could be blocking it.
    (0)
    When life gives you lemons, cry yourself to sleep, and tell all your friends.

  4. #4
    Player
    Tsurugi_Sparda's Avatar
    Join Date
    Apr 2015
    Posts
    2
    Character
    Iceking Sparda
    World
    Brynhildr
    Main Class
    Gladiator Lv 65
    If you have the guildworks program running it will give you this warning, I advise turning off guildworks until you start up the game. I had that problem aswell and thats how I fixed it.
    (0)