So, after a long and very frustrating phone call with charter in which they refuse to let me talk to anyone in tier/level 3 support and swear up and down that I am the moron and the issue is somewhere within my house I got a little bit of information. About an hour after we hung up I got a call back from a supervisor stating that there is for sure an issue with the the routing system somewhere in St. Louis. It is affecting other services as well, like SlingTV, which I can confirm is also NOT working. They however, have no idea when the issue will be resolved. I gave them all the information that I was able to dig up as far as IP's we are having trouble with. Hopefully it is a step in the right direction.

The upside is, the VPN option does work for now, though I'm not sure what the ping on it is quite yet since I have been on the phone with charter and haven't had a chance to play much on it.