unable to connect to data center all morning (error 2002)

[Nepher]

so far this morning I have been unable to get in game at all on the Primal NA data center. continuous error 2002 then crash to desktop

[Nepher]

i have reset router and modem. updated and rebooted pc

Windows 7,
Charter STL, 100mb service
ethernet

tried using several different DNS servers, including googles public DNS

[SaekoxSan]

Mines doing the same thing. Only with Data Center Aether, all other data centers work.

I am also with St. Louis Charter Communications.

[DarkMeister]

90002 here, but we all have the same in common, Charter in St. Louis, sounds like they are the culprit, go figure

[thestimpster]

I'm getting the same as DarkMeister. Also in STL with Charter. Can't get into Adamantoise on PC or PS4.

[SaekoxSan]

Always problems with Charter.. Guess I will be making a phone call here soon.

[DarkMeister]

Good luck with that, it probably had something to do with the nasty storms last night

[Nepher]

I can connect to every data center except Primal.


is there a local ffxiv pref file that may have become corrupted that we can delete?

[Nepher]

i would think if it was charter related changing the DNS server would bypass their routers. at least it worked last year when their DNS went down for a week. i am able to access hulu, netflix, all blizzard services, etc.

combined with the fact that i can access every data center except for my home makes me think it is a local file that may have become damaged after yesterday's patch.

[SaekoxSan]

I don't think so Nepher.

Im not able to connect to Aether at all. But when I make a character on Primal it gives me a 90002 error when I try to log into the character after creation. Same problem DarkMeister, and the stimpster has.

I believe its Charters problem.

(I'm also able to access my blizzard games, ESO, psn, xboxlive, and others.)