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  1. #25
    Player
    Niwashi's Avatar
    Join Date
    Aug 2013
    Posts
    5,248
    Character
    Y'kayah Tia
    World
    Coeurl
    Main Class
    Ninja Lv 50
    Quote Originally Posted by YukariOro View Post
    It's just so time consuming to report it currently that more often than not, I just don't bother anymore and just go on busy instead and I'm sure others do the same. I definitely think making the reporting process simpler, streamlining it, would go a long ways to helping reduce the problem
    The lack of reports because most people won't bother is only one of the problems with the current reporting system. The other is that, by having players fill out all the details, it's possible to lie. As long as it's possible to send a false report, every report needs to be investigated before it can be acted on.

    If the process were properly automated, with the software itself pulling the message and sender and all the other details it needs directly from SE's system, then the only investigation needed would be to determine whether that message is indeed a violation of the ToS, something which can generally be seen at a glance.

    So it's obvious from our end of the reporting system, which is both cumbersome and falsifiable, that the Task Force's end of that reporting system is also needlessly cumbersome. We have a reporting system where it's both difficult to report spam, and then difficult for SE to act on those reports. It's no wonder that the final action is too minimal or too late to be effective.

    They need a streamlined automated reporting system and a full sized team that can have someone always on duty to monitor and respond to those reports (as well as spending the rest of their time investigating suspicious activity, since although spam could be dealt with immediately, some of the cheating bots would still take some effort to reliably identify).
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    Last edited by Niwashi; 04-04-2015 at 11:49 PM.