Everyone complaining about no action on RMT, please read

[Havenae]

Anti-RMT stuff.

Any other suggestions?

Nope you pretty much nailed it. As long as they understand suppression of tells needs to be optional, and even then it might not be a great idea. Otherwise you're going to see friend requests from RMT take the place of tell spam.

[Maxipep]

Or Se could sell Gil, other games sell currency and they aren't plagued by RMT. If you think about it it would probably stimulate the economy, not everyone wants to craft but would like to buy certain items, lets say somebody wants to buy a house, they purchase Gil from SE then buy furniture etc off MB's, the crafters don't lose out and it may even be an incentive for people to keep playing the game.

[Havenae]

Or Se could sell Gil, other games sell currency and they aren't plagued by RMT. If you think about it it would probably stimulate the economy, not everyone wants to craft but would like to buy certain items, lets say somebody wants to buy a house, they purchase Gil from SE then buy furniture etc off MB's, the crafters don't lose out and it may even be an incentive for people to keep playing the game.

Injecting in-game currency into the game like that causes inflation, which is why its viewed as a bad thing, and unbalancing as SE stated it. I don't know of any MMOs outside of trash f2p p2w games that sell in-game currency. Thats not to mention with the runaway inflation this would cause you'd have to be constantly buying gil to keep up with it as each time someone purchased it, it would devalue the gil already in the game.

[Niwashi]

But I also want people to realize that the task force that deals with this stuff has a high workload, and deserves more respect than they get for their efforts.

True, but I think it's SE's management who needs to realize that. This task force has a huge task to deal with and haven't been given the personnel or the software tools they'd need to accomplish it.

SE is really good at developing great games. They're nowhere near as good at actually running one as an online service. Maybe it's because their background is mostly in single-player games where development is the whole focus, with the nearest thing to support being a bit of marketing. But when they move into an MMO environment, they need to recognize that it's the other way around. Support is a bigger task here than development is, but SE has been scrimping on it every step of the way. We see this in everything from a botched housing system (because making one accessible to more than 1% of their players would require servers —a basic staple of running online games), to rampant RMT (because SE refuses to add either the personnel or software tools needed to let this task force be effective), to widespread harassment in dungeon runs (because SE's GMs have been told not to interfere with them or to enforce their rules —one of the prime reasons GMs exist in a game in the first place), and so on.

Yes, fixing all these problems would involve considerable investment; it takes tools, infrastructure, and personnel, all of which cost money. But that's why we're paying them every month for access rather than just the one time purchase charge like they'd get for a single-player game. It seems that support is getting whatever leftover crumbs the development staff doesn't need rather than being the company's main focus for this project.

[Eye_Gore]

because SE refuses to add either the personnel or software tools needed to let this task force be effective

And you know this how? I posted in another thread about this. Should check their Jobs page out cause it looks like they are hiring people.

[Niwashi]

because SE refuses to add either the personnel or software tools needed to let this task force be effective

And you know this how? I posted in another thread about this. Should check their Jobs page out cause it looks like they are hiring people.

We know they haven't been given the tools needed to do their job because one of the primary tools that would tell them when RMT bots are spamming ads is a reporting tool for us as players to use to tell them that. If we don't have the right-click report tool yet, then they obviously don't have the sort of reports that such a tool could provide them.

We also know that as of the time the credits were being compiled, this task force didn't have the personnel needed for such a task, though if they are indeed hiring and it's for this, then maybe that's a hopeful sign. (I may sound pretty negative about their support's current state, but I'm perfectly willing to be optimistic regarding their ability to improve it.)

[Eye_Gore]

We also know that as of the time the credits were being compiled, this task force didn't have the personnel needed for such a task

The listings of only 3 names is just pure speculation that those are the only 3. Is it possible that there are more who didn't want to be named? Maybe it is, or is it? Also reading the job description for GM, they also play a part in banning accounts.

[Havenae]

The listings of only 3 names is just pure speculation that those are the only 3. Is it possible that there are more who didn't want to be named? Maybe it is, or is it? Also reading the job description for GM, they also play a part in banning accounts.

It still doesn't matter. It is apparently that this task force doesn't have the staff or appropriate tools to adequately combat this issue. If they did, RMT spam would not be near as rampant as it is. It really only requires you to use logic to see this.

I appreciate that they do try to get this issue under control. What I don't appreciate is SE blatantly ignoring every decent suggestion to allow the player base to help. It's affects us much more than it does them and if it is possible (which it absolutely is) to streamline reports and give us the ability to block accounts from contacting us with spam without limitation on how many of them we can add to a list, then it should be done to improve our quality of play. Rather than this ridiculous and stubborn stance that they've taken that apparently says, "we'll handle it, we don't need your input."

Uh clearly you do.

[YukariOro]

They seem to have gotten really bad with spamming their tells recently, have had to go on busy where before I never did. That said, I'd like to see an easier method to report rmt spam, like what you find in other mmos such as SWTOR and WoW, where along with the friend/party/blacklist options, you would also find the "Report Spam" option. It's just so time consuming to report it currently that more often than not, I just don't bother anymore and just go on busy instead and I'm sure others do the same. I definitely think making the reporting process simpler, streamlining it, would go a long ways to helping reduce the problem, but that's just my opinion of course. =)

But being a FFXI vet and seeing the effect the rmts had on that game, I'm not entirely surprised to see how bad the rmts have gotten in XIV either, I'm sad to say. I definitely do want to see them gone tho.

[Eye_Gore]

It really only requires you to use logic to see this.

Where is the logic in assuming that they only have 3 people working on it? You have one little piece of evidence as to who's doing what. What info other than the 3 names in the credits do you have? They aren't they only ones. A little digging around SE's website proves this otherwise. People are so quick to assume, and have no idea what is really going on. Assumption is the mother of all f-ups.

A few people on here post that "oh look what I noticed while watching the end credits". Most everyone then just jumps on that bandwagon jumping all over them saying they don't have the manpower, tools, software, etc.. All assumptions. So quick to point fingers, with nothing to really back up that claim. Show me where its stated that these 3 people are the only ones working on RMT.

This game is popular at the moment. Expansion just around the corner. People are buying Gil, that much is obvious. AS the cash flows to the sellers we will keep having spam. Anything short of disabling all communication except direct contact, will not work. There is always a way. Put in tell filters, they'll use shouts, they already do. Put in level restrictions, they'll just level the bots. Put in friend request restrictions, they alienate new legit players.

No matter what is done there will be a counter-point to it.