Everyone complaining about no action on RMT, please read

[Damun]

Here's the issue, the people who bought the gil only got temporary bans. This punishment is not severe enough, it does NOT deter people from buying gil. Before you say "It's bad business to permanently ban paying players." I don't want to hear this. It's not a good excuse when the constant harassment of gil selling /tells drive players away. I've had several friends straight up quit the game because of this. You may not see it as a bad enough problem to push people away. Some people are far less tolerant to stuff like that. I mean how about you sit in a cutscene and you're constantly getting hammered with RMT tells that just yank you RIGHT out of the experience, and there's nothing you can do to stop it until you are out.

-Bring harsher punishment to those who break the rules.
-Give us Right Click >> Report
-Remove the Blacklist Limit
-Have GMs monitor the zones.

I'm not saying that SE isn't doing anything to stop the RMT, what I am saying is they're not doing ENOUGH.

[Purrfectstorm]

SE might be taking action but as long as players get more and more tell-spam, it's going to feel like SE isn't doing enough. Perception is reality and RMT is maddening. Busy status is the only way to go anymore.

[bideogames]

yeah they banned some accounts, but it doesn't matter at all lol. they have already spammed. doing a big ban wave like this just means it'll slow down for about 6 hours before they make new accounts or use old compromised ones.

[LandricFrey]

It's not that they are doing nothing. They aren't doing enough. Most new people aren't going to take a sub based MMO seriously with the current infestation of RMT currently in game. SE needs to spend some money on this, trust me; it's a worthwhile investment.

[KayoZ]

I dont think anyone can reasonably say that SE does absolutely nothing. We all know about ban waves, theyre done in every MMO. We're saying they suck. Theyre reactive and take forever to make any progress, if any at all. While SE or any developer is busy rounding up the names to execute in their mass ban, RMTers are busy preparing and collecting new hacked accounts to get into when the ban waves come. They ban, we notice a small drop in RMT activity and theyre back a week later with new accounts doing the same thing. Its the most common yet possibly the most inefficient way of fighting them while still being able to say, "hey, we're trying!"

Why they cant have a system where users can easily report and a small team of dedicated GM's can instant ban any obvious RMT spam is beyond me. I doubt hackers would be able to keep up. Of course not only would they have to actually invest more into this... theyd likely lose otherwise paying accounts much faster. Bottom line ... $$$$$$$$$.

Either way, they could at least give us the common sense tools necessary to mitigate this for ourselves. Account wide blacklist, right-click>block, have the decline friend button actually work when you click on the notification!!!!! Its been over a year already and not a single one has been fixed or implemented yet. Yeah theyre doing "something" ... the problem is its hardly as much as they should be for a premium AAA subscription game.

[Alaina]

The only difference I saw was when I logged on Tuesday was it took over an hour for the rmt tell spamming to start back up instead of the usual 5 seconds.

[Zabuza]

SE has only 3 people on their Special Task Force, to cover 64 servers. Did you know that? It was in the 2.55 credits at the end. The actions they are taking are not having any effect and surely SE knows this. They are just turning a blind eye, and leaving a lot of dissatisfied customers for whatever reason.

[BreathlessTao]

SE has only 3 people on their Special Task Force, to cover 64 servers. Did you know that? It was in the 2.55 credits at the end. The actions they are taking are not having any effect and surely SE knows this. They are just turning a blind eye, and leaving a lot of dissatisfied customers for whatever reason.

...is that...for real? O_o Because if so, then it sheds all new light on why even contacting them is so cumbersome and overcomplicated. It's just not worth it at all, and they're obviously aware of it. Which is sad. I mean, with all the positive news (turning profits for SE, so-and-so many million accounts, etc), you'd think they hire more people - it just doesn't seem so.

[Zabuza]

...is that...for real? O_o Because if so, then it sheds all new light on why even contacting them is so cumbersome and overcomplicated. It's just not worth it at all, and they're obviously aware of it. Which is sad. I mean, with all the positive news (turning profits for SE, so-and-so many million accounts, etc), you'd think they hire more people - it just doesn't seem so.

I originally heard it from this guy.

Something you also have to keep in mind, from the credits at the end of the 2.55 storyline (spoilers but not really?) is that there are a total of THREE (3) people on the Special Task Force. three people, to handle all of the RMT on 64 servers. that's 120 work hours total for the department. With that information in mind, a couple thousand bans is pretty good.

I imagine that if anyone watched the 2.55 credits, they could verify this. I have no doubt it is true.

In the meantime, those who wish to voice our displeasure, please sign this thread.

http://forum.square-enix.com/ffxiv/t...RMT-situation.

This thread is gathering signatures of all the people who are dissatisfied with the way things currently are concerning the RMTs.