Everyone complaining about no action on RMT, please read

[Zanarken]

Sorry OP, but this is just the tip of the iceberg. First I want to see permanent bans, not temporary. Second, I want the Special Task Force responsible for RMT moderation expanded from 3 Employees to 25-30. There is no time for pause on this issue. I'm relatively new myself & I nearly quit during my trial over the RMT spam. Its unacceptable & by far the worst I have ever experienced in any MMO I have ever played (Well over a dozen). This needs to be addressed with the highest importance like...yesterday. Brynhilder players are still being harassed every minute of every day.

[wicked-one]

To me, Gilsellers were never a Problem... a little annyoance, not more.

But since about last week, i get Friend Requests en masse... i report, and the moment SE responds (within impressive 5 minutes), i have the next char on my friendlist to report ^^

i mean, just watch the character creations, everything that goes for a Gladiator and is named Djekla Dhrarash or Xiv Div is under suspicion the moment it shows up... because it´s always Gladiators who spam me, must be some sort of creation script

Let´s face it, the impressive Numbers the OP posted are just as high as the acitivity of Gilsellers go...

[Kosmos992k]

Suggested actions to curb RMT advertising and make their operation more expensive in order to raise the cost of gil which in turn reduces the number of buyers;

Blacklist entries are account not character based.
Automared 'Report as spam' option in right click popup menu when right clicking names in chat log.
Report as spam also automatically adds the reported player to your blacklist.
Better filtering of tells & better chat filters in general.
Option to suppress tells from people not in the same LS, FC or on a player's friend list.
Harsher penalties for buyers.
Add a 5 second delay between tells (this forum uses better flood control).
Cap the number of tells per day (restrictions on posting at this forum are aimed at reducing abuse by restricting post numbers based on character level).
Attack the prices of commodities RMT sell to generate the gil they use by introducing the sale of items such as shards via NPC to force a floor value on commoditues - this would increase the time taken to generate gil for resale, thus making gil more expensive and players less likely to buy gil.

Any other suggestions?

[SayuriHime]

Blacklist entries are account not character based.

This is an amazing idea and would definitely start to curb the RMT plague. If I'm not mistaken, you can do this in other MMOs correct?

[Havenae]

Anti-RMT stuff.

Any other suggestions?

Nope you pretty much nailed it. As long as they understand suppression of tells needs to be optional, and even then it might not be a great idea. Otherwise you're going to see friend requests from RMT take the place of tell spam.

[Havenae]

Yep, so instead of 3 RMT spam tells per 30 second interval we'll see 2.

It's not a matter of them not doing anything. It's a matter of giving us tools to make what they're doing more efficient. We KNOW they do try to combat it, but look around. CLEARLY.. It is PAINFULLY OBVIOUS, that it is not enough.

10,800 bans. Do you honestly think that is even remotely close to being within the realm of how many spam accounts there are?

[Ultimatecalibur]

Yep, so instead of 3 RMT spam tells per 30 second interval we'll see 2.

It's not a matter of them not doing anything. It's a matter of giving us tools to make what they're doing more efficient. We KNOW they do try to combat it, but look around. CLEARLY.. It is PAINFULLY OBVIOUS, that it is not enough.

10,800 bans. Do you honestly think that is even remotely close to being within the realm of how many spam accounts there are?

10,800 accounts means up to 66,400 spam bots created per day. 66,400 divided equally amongst 64 servers would be ~1037.5 spam bots per day. 1037.5 spam bots per day should mean between 43 and 44 new spam bots per hour.

[Maxipep]

Or Se could sell Gil, other games sell currency and they aren't plagued by RMT. If you think about it it would probably stimulate the economy, not everyone wants to craft but would like to buy certain items, lets say somebody wants to buy a house, they purchase Gil from SE then buy furniture etc off MB's, the crafters don't lose out and it may even be an incentive for people to keep playing the game.

[Havenae]

Or Se could sell Gil, other games sell currency and they aren't plagued by RMT. If you think about it it would probably stimulate the economy, not everyone wants to craft but would like to buy certain items, lets say somebody wants to buy a house, they purchase Gil from SE then buy furniture etc off MB's, the crafters don't lose out and it may even be an incentive for people to keep playing the game.

Injecting in-game currency into the game like that causes inflation, which is why its viewed as a bad thing, and unbalancing as SE stated it. I don't know of any MMOs outside of trash f2p p2w games that sell in-game currency. Thats not to mention with the runaway inflation this would cause you'd have to be constantly buying gil to keep up with it as each time someone purchased it, it would devalue the gil already in the game.

[Niwashi]

because SE refuses to add either the personnel or software tools needed to let this task force be effective

And you know this how? I posted in another thread about this. Should check their Jobs page out cause it looks like they are hiring people.

We know they haven't been given the tools needed to do their job because one of the primary tools that would tell them when RMT bots are spamming ads is a reporting tool for us as players to use to tell them that. If we don't have the right-click report tool yet, then they obviously don't have the sort of reports that such a tool could provide them.

We also know that as of the time the credits were being compiled, this task force didn't have the personnel needed for such a task, though if they are indeed hiring and it's for this, then maybe that's a hopeful sign. (I may sound pretty negative about their support's current state, but I'm perfectly willing to be optimistic regarding their ability to improve it.)