ISP: Comcast

Type of Internet Connection: Cable

Internet Connection Speed: 25Mbit/s

Date & Time: 03/29/15, Time not recorded

Frequency: Always

Character Name: Quen Orlandeau

Race: Miqote M

World: Balmung

Class/Level:Paladin/50

Area and Coordinates: Time at which I received the response not recorded. Currently it just happens everywhere.

Party or Solo: Solo

NPC Name: Not recorded.

Monster Name: Not recorded.

In-Game Time: In-Game time at which I received the response not recorded. Currently it just happens at any In-Game time.

Steps:
- Sent a report using the in-game feature to do so.
- Logged off for a few hours
- Logged In
- Received a message that support response was waiting
- Open Support and Information
- No new entries listed under Recent Replies/Notices and no history listed under the History tab.
- Support notification displayed on UI keeps flashing and refuses to disappear, even if I log off and log back in.