[PSA] Widespread issue not allowing people to log in on their main characters

[healthetank]

It looks like we've (we meaning people in other threads) confirmed it's an ip issue from the use of vpns as well as resetting the ip by cycling your router. The strange thing is that only certain characters are affected by it. Obviously my ip is the same when I log in with one character and it gets in fine, but the other character it won't allow on. Unfortunately for someone like me with an isp-issued modem, I can't simply change my ip without 1) using a vpn or 2) getting a router - but the point is I shouldn't have to do either of these things as everything was fine until yesterday afternoon lol. I just hope they realize it's something on their end and they some how refresh the character or flush out the ip info or..something..

[Lexxuk]

I can't simply change my ip without 1) using a vpn or 2) getting a router - .

Not quite how it works, if you have a Dynamic IP, it'll change every time you reboot your modem, if you have a Static IP, it'll never change.

http://www.whatsmyip.org/ will tell you your IP, reboot modem, go back to it, if it's the same IP, phone your ISP and ask to be put onto a Dynamic IP (unless you host services on your system which requires a fixed ip address)