Quote Originally Posted by Regart View Post
Not sure what is going on, but had the same issue. I followed someone else's lead on a different thread and just unplugged my router for a minute to get a new IP. once plugged back in and logged in I was able to use both main and alternate characters. Figured I'd pass this along.
It's clearly an ip issue as the vpn allows me to log in. What sucks is I have Comcast so it's not as simple as unplugging the modem to get a new ip. I would have to add a router to my setup for this to work, which obviously I didn't need before all this. I think they just need to refresh the character on their end.