Latency issues

[LYagami]

All of that is above my head...lol
Im getting a call back on thursday from dodo as the rep im dealing with is submitting my tracerts to the level 3 dept so that they can take a look and see if anything can be done. At least now i can tell them there is another way around the telstraglobal server with singtel.
I went to the flashmap and its telling me that the Singtel AJC cable (im assuming australia-japan cable?) would cover it. Would simply telling dodo to route me through this instead of the telstra line be understood by them/something they CAN do (seperate story if they will i guess)
Thanks for the in depth help - it is much appreciated.

[LYagami]

WTFast just took 2 days to tell me its not their problem, theres nothing they can/will do. Awaiting a call back tonight from a lvl 3 rep from dodo so i can ask them to switch me over. Last 3 nights at almost 6pm on the dot the lag starts so im almost 100% positive its telstra shaping instead of just congestion - its too on schedule for that dont you think? Either way hopefully theyll change me over or this game just got unplayable for the forseeable future...