Formal Letter to SE about RMT situation.

[Alberel]

Phoenix has been completely free of RMT spam for a few days now. It's never actually been bad on Phoenix to be fair but we used to get the odd friend request every couple of hours... Nothing at all in the last few days though.

[Niwashi]

Last night I actually saw noticeably less RMT spam than usual. It was still there, but at least wasn't as constant.

This still held up again last night. I was on for about three hours or so and only got a dozen RMT /tell messages and one of their Friend requests. Still an annoyance when they do happen, but nowhere near the flood of constant harassment I've usually been seeing.

(Coeurl server)

[Mugiawara]

*Walks into thread*

*Sees horse devoid of life*

*Kicks it*

*Leaves*

I about died laughing from this, and your name doesn't help.
Thank you for making my morning. Ah Jesus. Good times.

[Magusrex]

New tactic.

Please address this issues publicly, you need to show us you care about our concerns...I am not requesting paragraphs or total transparency, just an acknowledgement you know so many us feel harassed.

[falacu]

Yes, go to:

Character Config >> Log Window Settings (on the side) >> Notification Sounds tab (at the top)



From here you can either uncheck "Tell" to turn off sound or change the sound to something lighter and less annoying.

Thanks for the reply.

[Fuma]

New tactic.

Please address this issues publicly, you need to show us you care about our concerns...I am not requesting paragraphs or total transparency, just an acknowledgement you know so many us feel harassed.

You mean postings like this that they do every couple of weeks...

http://na.finalfantasyxiv.com/lodest...922c46b287c736

[Magusrex]

You mean postings like this that they do every couple of weeks...

http://na.finalfantasyxiv.com/lodest...922c46b287c736

Nope, that has been worthless, problem is worse.

It would look more like this

Mr (Important position in the company)

I wanted to take a few moments out of my day to address the concerns many of you have because your concerns are our concerns. We understand many of you are feeling harassed by influx of RMT into the game. Your feedback is important to us. We have been banning accounts but we do recognize that this has had little if any affect on the amount requests and tells you receive. We have made battling this a priority and are currently in the process of implementing new policies and procedures that should have a larger affect. If they do not, we intend to work relentlessly to resolve this matter. We appreciate your continued patience.

Those banning posts are meaningless. I want to be able to log in and not be harassed, other MMOs have done a much better job with this,go headhunting and hire someone who can fix this if the current team cannot. However I have a sinking feeling that banning people is creating revenue for SE because they are buying more games, If so I think we are hosed and will never hear from anyone. Why do they let sites exist that post blatanly how much gil they have available for each world, their preferred methods of transferring the gil and why you will not get caught. I am sure someone working for SE knows how to google, if I can find this, why can't they? Set up a sting operation, put your lawyers to work and shut these sites down. No will come to the forums, no one will speak to us because they are profiting through our harassment, it is the only thing that makes sense.

[Welsper59]

You mean postings like this that they do every couple of weeks...

http://na.finalfantasyxiv.com/lodest...922c46b287c736

People really should stop referring to that as an example of action towards the problem at hand. The bans they publicize do practically nothing at all to stop the annoyance of the inevitable waves of /tell and FRs to come after. Unless they went in and properly changed filter options on the servers, player QoL will forever be afflicted by RMT annoyance, no matter how often they realistically ban accounts. It'd be like unnecessarily leaving the doors and windows open, be annoyed about the dust/bugs/etc that frequently get in, clean the area and kill any bugs that are seen, be annoyed again about the dust/bugs/etc that get in immediately after, clean everything again, and repeat for eternity. Would you really think highly of people like that? LOL. The solutions are pretty obvious there. Shut the doors/windows (not the best option if you'd like to let in some fresh air), install screens to help filter out frequent annoyances (... *cough*), and so on. Apply that to the game, how you'd like.

[Zabuza]

People really should stop referring to that as an example of action towards the problem at hand. The bans they publicize do practically nothing at all to stop the annoyance of the inevitable waves of /tell and FRs to come after. Unless they went in and properly changed filter options on the servers, player QoL will forever be afflicted by RMT annoyance, no matter how often they realistically ban accounts. It'd be like unnecessarily leaving the doors and windows open, be annoyed about the dust/bugs/etc that frequently get in, clean the area and kill any bugs that are seen, be annoyed again about the dust/bugs/etc that get in immediately after, clean everything again, and repeat for eternity. Would you really think highly of people like that? LOL. The solutions are pretty obvious there. Shut the doors/windows (not the best option if you'd like to let in some fresh air), install screens to help filter out frequent annoyances (... *cough*), and so on. Apply that to the game, how you'd like.

+1 for the apt analogy and for speaking truth. The RMT plague is like a swarm of insects.

[Barimu]

I'm so glad the 15 people that bought gil who are just as bad as those that advertise/sell gil only get temporary bans. Clearly SE doesn't care about the integrity of the game.