Formal Letter to SE about RMT situation.

[Syrehn]

For the love of all that's RMT SE... give us the tools to help us help you. Start with... Right Click > Report RMT and UNLIMITED Blacklist (I'm always capped at 200 of pure RMT) until you can get a better handle on the situation. I'm so tired of being /tell and friend request harassed by these scumbags.

They're not even trying to hide the fact that they're RMT and they are blatantly being allowed to run rampant with names like "Sellgil".

Fix it. Fix it nao!

[Niwashi]

I feel that everyone on the JP side knows that the NA/EU servers have it rough on the RMT side. They have had it rough since the time of XI... Even as Tiggy and few others have said, they know.

Well, there are only a few possibilities, and none of them come out sounding very complimentary. Assuming they're oblivious is less accusatory than assuming they're either complicit or just so apathetic they don't care whether it destroys their game or not. Since in more than a year and a half of being asked to, they've still done nothing about the problem, it pretty much has to be one of those three.

There probably will never be a visible change in how they do their proceedings. There weren't any changes made to XI and the RMT situation until the RMT destroyed the economy in that game...and I mean, inflation the way this game will never know.
...
Yoshi is not blowing off the NA/EU playerbase. He's busy being held tight to a rigorous schedule.
He also isn't blowing us off because once again, they have never made any announcements about anything RMT wise since XI. Ever. He's just going according to what they've always done.

You seem to be contradicting yourself here. You say they're just doing as they've always done, and that what they've previously done is to just blow off the issue doing nothing until it completely destroyed their prior game's economy. Yet you also claim he's not blowing us off.

I didn't play XI, so don't have first-hand experience there, but taking your word for how it was in that game, it seems that, yes, Yoshi and the rest of SE's team are just acting as they always have, and that's the problem, because the way they've always "handled" it (i.e. by not handling it) is wrong.

These disgusting threats of emailing CEOs and the board of directors is so over the top that it's crazy.

No, it's a pretty standard way for customers to express concerns with a product they've purchased. That's why contact information is always provided for the CEO and BoD of any reputable company. Part of being a corporate executive is getting contacted by your customers.

All these content patches? You mean...the one? 2.5 was announced long before this thread ever came about.

When this particular thread started would only have been relevant if it were the first thread on the topic. We've been arguing about this since launch. Lots of patches, both major and minor, have come out since then, and although there aren't going to be any more content-focused patches between now and Heavensward, there's still time enough for another QoL features one. Plus the expansion itself will come with a huge number of patch features that span the entire game (ARR and HW alike) and some of the RMT fixes could be done there as well.

[BobbinT]

I didn't play XI, so don't have first-hand experience there, but taking your word for how it was in that game, it seems that, yes, Yoshi and the rest of SE's team are just acting as they always have, and that's the problem, because the way they've always "handled" it (i.e. by not handling it) is wrong.

Well... I did play XI for quite fair amount of time, and I would probably continue again given the chances since it's quite tough playing 2 MMO @ once. Anyways, I felt RMT situation over there are quite limited, and that's because power of messaging tools over there are quite limited than XIV. For example, you can't spam /shout or /yell continuously since the game added restriction of around 10-20 seconds before you can do that again. Even with that, RMT didn't dare to do that because from what I heard, they were dealt quick enough.

I do get /tell from them, only around like 1 per day, and not quite often. Usually there's no more of that for long time, assuming SE taken care of that real quick too.

I admit that I don't feel the similar treatment I had over XI on this game though.

[LandricFrey]

Come on SE!

[Rendecrow]

I just want to be able to go longer than 2 minutes without being "busy" without getting /tells from RMT. Is that to much to ask? lol

[Velhart]

snip

FFXI is a lot more tame than it was years ago. Back then gil sellers were botting and stealing HNM's and NM's from Sky and other areas, while at the same time, destroying the economy by drastically raising the value of items and taking inflation to a point that 90% of players could not afford anything. Thankfully, SE -eventually- did something about it.

I hate the FFXIV gil seller spam as much as the next person, but I always tell myself it could be worse and think of FFXI's situation back then.

[Morbid]

I can't help but laugh at people who are considering these multimillion dollar company CEO's feelings and how its a disturbing notion to contact them about the state of their product. What do you think these people are in these positions for?

LmAo OH NOES! Big Money McBucks CEO is getting e-mails from disgruntled customers. How dare consumers demand accountability from the head honchos. You have to be kidding me....

Corporations are NOT people...

[Niwashi]

FFXI is a lot more tame than it was years ago. Back then gil sellers were botting and stealing HNM's and NM's from Sky and other areas, while at the same time, destroying the economy by drastically raising the value of items and taking inflation to a point that 90% of players could not afford anything. Thankfully, SE -eventually- did something about it.

I wonder if this is why what little effort SE is putting towards combating RMT is so single-mindedly focused on the economic effects of it. They're ignoring the far more direct and pervasive harassment almost entirely.

Somehow we need to convince them that the first priority has to be stopping the spam. That's the easy part that they should have already taken care of and haven't. Just getting that part of the problem taken care of would remove the harassment that's driving players away from the game. It would also have a secondary benefit in reducing the economic impact of the RMT itself, because without in-game ads there would be fewer RMT buyers, but the harassment relief would be immediate.

[Zabuza]

I can't help but laugh at people who are considering these multimillion dollar company CEO's feelings and how its a disturbing notion to contact them about the state of their product. What do you think these people are in these positions for?

LmAo OH NOES! Big Money McBucks CEO is getting e-mails from disgruntled customers. How dare consumers demand accountability from the head honchos. You have to be kidding me....

Corporations are NOT people...

Usually people who become CEOs are thick skinned anyways, they kinda have to be...I doubt it hurts them even one iota to receive disgruntled emails.

[Remus]

This is just getting insane and SE has said nothing which makes things worse.

/signed Robas Kebas (Odin)