Formal Letter to SE about RMT situation.

[Esper]

Greetings,

We would like to share a comment we received from the Special Task Force (STF).

How about a faster/easier way to file a report? Filing a report should not have us going from section to section. Get us to the report section fast as possible for better results.

[Kaze3434]

Holy #@$! An official response to an RMT thread! Subs must be dropping sooner than I thought! I can't think of any other reason they'd reply to a topic they've been silent about since day one.

doing a quick dev search, they have replied(multiple times) to RMT with the "We are working on it". kinda the players fault that there are 30(exaggerated) threads on the same thing, as if having more of the same thing is some kind of flag of importance.

[Callence]

So SE - Here's a question - how can we report well over 200+ RMT's? Is there an e-mail address that we can send screenshots and stuff to you? RMT caught in the act - a picture is worth 1000 words.

[Laraul]

If FFXIV we're a Casino, and SE, the management...

There are two dudes at the Blackjack table, one sitting, focused intently on the game. The management is obsessed w/ this guy cuz they think he's counting cards. They just some way to prove it so they can confiscate his winnings. Mean while, the other guy, his "buddy" wearing a shirt and flannel, is harassing everyone who he spots with the same line over and over...

"For just a few $$$ I can get you some high priced chips.*wink* *wink*"

People complain and complain about this guy... they want him gone! But SE is too busy focusing on the card counting guy. Eventually they kick the other dude out cuz he's not betting. They toss him out on the street. The dude picks himself up, takes off the flannel and puts on a pair of glasses and walks right back in. Management never notices cuz they still too focused on the card counting guy. And thus everything repeats itself over again... and again... and again... eventually everyone else in the Casino goes over to this guy known as Guile D. Works, whom offers these amazing app for their gam... er phone, that block out the annoying spammy dude...

The end...

That's my tale... it may be ridiculous... it may be full of grammatical and spelling errors! But it's my contribution to this topic. And I think it's a nice analogy...

[BreathlessTao]

Just putting this here...
In the wake of yet another post about the banhammer count, I've reported 10 characters on Thursday and Friday - and I was online like maybe 12 (let's be generous, 16) hours combined those two days. Today, I've not been logged in for a whole hour, I just submitted a report about a third character - yes, that's 3 in less than an hour. All in all, 13 people in <48 hours.
Someone somewhere said SE does have text filters enabled for chat/tells... I'm not sure about that. I mean, surely, in all these months, it's become more than obvious that part of the RMTs are advertising the same site, so why can they still send their tells with the site's address in plain text with common characters in them?? It's not new, it's one of the oldest to have hit the game. Yet they can still advertise without even needing to resort to special characters or somehow chopping it up. Yeah...

And indeed...

How about a faster/easier way to file a report? Filing a report should not have us going from section to section. Get us to the report section fast as possible for better results.

...especially when the Support Desk, which we have to use, is as clunky and cumbersome as the one we have in-game. Just to get things to load takes longer than writing and sending the report.

[Warku]

Greetings,

We would like to share a comment we received from the Special Task Force (STF).

I find the response disappointing. While I understand investigations to prevent false punishment is important, their process is so opaque that it seems like they have an intentionally poor process of dealing not only with RMT but also the major cause of annoyance to most players: the RMT spammer. I don't understand how the investigation for an RMT spammer should take more than 5 seconds.

[Lucke]

All they have to do is make a character, (or even go inviz mode with the GM characters) plop down near the aetherite and market boards and wait. I guarantee they will be spammed within 5 minutes. What more proof do you need?

[Drakeos]

ALSO you will see BLM's (50's) teleporting in and out

[Naunet]

It's not just the RMT spams. The botting is just out of control. There have been way too many times where my husband and I have been unable to progress on a quest because bots have flooded a zone and are killing the mobs we need. A week ago in the Sylvan glade, we saw five sets of 4 bots teleport in and out of that place. It was ridiculous.

[ArcheDragon]

You are all so very naive. They can't discuss how they get rid of bots or the botters will know what to work around. I am quite sure that they are doing everything that they can REASONABLY do. Do some research on this topic.