Quote Originally Posted by Kio View Post
I know the special task force works hard, but the situation on many servers just hasn't improved at all in a full on year. Can we please have better means of dealing with this? The available methods suggested to us thus far just aren't effective or sustainable.
^ this. So very much this. We still only have the one /busy to "deal with it", really, and I don't think it was meant as a countermeasure to RMT spam, to be enabled permanently when one's online and playing. (And let's not even mention how utterly horrendous the in-game Support Desk is to use.) While on the other hand, there are methods suggested by us, many times over, at least some of which I'm pretty sure are completely rational and wouldn't be hard to implement either. Yet SE doesn't seem bothered to even acknowledge any of them. It's very frustrating.