Quote Originally Posted by aesteval View Post
I went ahead and reported a spammer spamming /say at the Gridania aetheryte plaza last night. I received in response a form letter indicating that a bunch of other players are also reporting the same character. Several hours later the same character was still spamming at the Gridania aetheryte crystal. Sure would be nice if the game was staffed with admins who could act on low hanging fruit instead of just having someone send out a form letter and be unable to actually act on the issue at hand.
I've started reporting every single RMT I get (even though it's a huge time suck/hassle) via Contact Us > Report Cheating. This way I don't have to deal with the irksome canned response. I title them things like "RMT The War Wages On" and "RMT The NeverEnding Story". I include a copy/paste of the exact message. I'm at my wits end and honestly just figure if I'm going to get spammed then they're going to get report spammed.

SE... dedicated some of your funds to this feature: Right Click > Report for RMT > Auto Blacklist

Also extend our blacklist and implement a way we can clean the blacklist easier (one at a time sucks). I can never use this feature for actual players if I need to; it all goes to RMT.