I agree with this threads letter. I've been playing MMO's for over 10 years, and this RMT situation is the worst I've seen.

/Signed
Athaleiya Eclesiance, Leviathan

As a suggestion, why not move the bar on when /tells are ALLOWED to be SENT? Many MMO's bar new characters from sending /tells until a certain level. For FFXIV, I suggest level 10, or even 15 before a character is allowed to send a /tell. The amount of extra work this will put on RMT's will hinder them significantly and limit real players minimally.