Formal Letter to SE about RMT situation.

[MugenMugetsu]

17 pages in this thread, countless other threads about the issue, and not 1 Community Mod response. Please SE, for the love of the Twelve, and for all of your loyal, devoted, customers, please provide us with a response as to what is going to be done about this surge in RMT activity. There have been very many helpful suggestions as to actions that could be taken, or systems that could be implemented to quell the RMT /tells, most of which are very good suggestions. The only suggestion that I have a small amount of disagreement with is to prevent low level players from being able to use /tell. New players will want to be able to communicate with other players, and /s, /sh, or /y are not the best means of communication for new players to use if they want to ask for help, inquire about joining a free company or linkshell, or to tell a friend that they have joined us in Eorzea. Can we please get at least 1 Community Mod response in regards to the constant inundation of /tells that we, as paying customers, are receiving from unwanted RMT who are violating the ToS by even simply sending a /tell promoting a gil selling website?

Other issues, even very, very, minor issues are getting very quick Community Mod responses and it really lowers the morale of the players who feel very strongly about this issue when all we receive is silence in regards to this issue. Even if all that can be said is, "We are looking into the issue, action will be taken, please look forward to it!" I think that would be acceptable by the majority of people who have posted voicing their concern, and upsetness, about the constant receipt of /tells and friend requests from RMT.