Formal Letter to SE about RMT situation.

[Velhart]

SE has a little over 10 GM's employed to combat this, they're working, but at a limit. Judging this off credits though.

But anyway, turn off tell. Just turn it off. You don't need secret convos to talk trash about ppl behind their backs, just... turn it off.

/blist the shouters, and report where you can, but as much as what more we can do, nothing.

People shouldn't feel like they have to turn /tell off because SE cannot properly tackle the issue with gil seller spam. They need to hire more people who specialize in tackling these type of things. RMT will always be a thing, especially in a game as big and popular as this one, but seriously, I easily get 4-5 messages within the hour, especially if I am in a housing area and it is from different RMT. This is definitely the point where SE needs to realize that just a few people cannot handle this and need to bring in an expanded team to get on this and start banning these ISP's every day.

[MugenMugetsu]

My suggestion would be for SE to have as many employees as possible log into one server each, for at least one hour a day, and just simply ban the RMT directly after they receive a /tell attempting to direct them to a website where they can purchase gil. Seems to me that it would be fun and rewarding for the Dev Team to do this and they would have the benefit of knowing that they are finally taking real action to prevent us from being inundated with RMT /tells and, by doing so, they would be providing us with a much better experience as we adventure in Eorzea. Maybe I'm wrong but this seems like a simple and effective means of combating the RMT, and when I say as many employees as possible that implies employees who can devote an hour of their time, without neglecting important issues such as patches, hotfixes, and continued work on future content such as Heavensward. This is just my 2 gil, but it does seem like this could effectively, and eventually, put a stop to the vast majority of RMT /tells.

[Themis]

They need to hire more people who specialize in tackling these type of things.

They actually have a full-time dedicated anti-RMT and anti-cheat staff known as the Special Task Force. How big the team is, I don't know, but they operate over both FFXI and FFXIV in dealing with reported RMT and cheaters/bots. They are the people who ban around 2000 accounts for RMT activity per week in FFXIV alone.

Maybe I'm wrong but this seems like a simple and effective means of combating the RMT, and when I say as many employees as possible that implies employees who can devote an hour of their time, without neglecting important issues such as patches, hotfixes, and continued work on future content such as Heavensward. This is just my 2 gil, but it does seem like this could effectively, and eventually, put a stop to the vast majority of RMT /tells.

If they are anything like a normal development team, then there is never a spare moment that they can do things like that. There is always something to be done that only they can be doing. It's better to have more dedicated staff doing this.

The best thing that SE can, and need to do, is make it easier for players to report RMT and that can be done by adding a "Report Player..." option on the right click menu. This would probably need to open up a quick dialogue box to specific for what reason you are reporting them, but that's not a hard thing to implement either. It's simply about making it more convenient for players to report, because most aren't willing to open up the actual report menu to report them the normal way.

[Velhart]

They actually have a full-time dedicated anti-RMT and anti-cheat staff known as the Special Task Force. How big the team is, I don't know, but they operate over both FFXI and FFXIV in dealing with reported RMT and cheaters/bots. They are the people who ban around 2000 accounts for RMT activity per week in FFXIV alone.

It is the same team that was formed during the FFXI days, and if history has shown anything, they barely made a dent on anything. Like I said, they need to expand and strengthen their team. You can ban 2000 a week if you want, but those same 2000 are coming back the next week doing what they do best. They need stronger preventative measures, not just squashing the bugs that make it in.