Turn off tell? You want to see all of my conversations about "Hey I'm going to get a pizza", "brb in 3 minutes, I'm getting coffee", and various other riveting facts cluttering your text log? Because I'm going to stand next to you and type it all in /say from now on.

But yeah, contacting support GMs should be something we do concerning in-game bugs, item and character issues, and in-game cheating and harassing. Someone being abusive in game? Contact a GM. Stuck in a rock? Contact a GM. Bank ninja? Contact a GM. And Blacklist? That novel thing is for blacklisting PLAYERS who you don't like or find abusive. Someone call you a dirty word? Blacklist. Someone cause trouble in a dungeon? Blacklist. I've used Blacklist for that purpose maybe twice in two years, but I've forgotten the names and most likely removed those people from the list when I was clearing out 200 spam names so I could fill it with 200 more.