Formal Letter to SE about RMT situation.

[Welsper59]

SE does take action btw.

http://na.finalfantasyxiv.com/lodest...ea451db7426145

It's fine as far as routine goes. It doesn't solve the problem though. Thinking that banning RMT accounts is enough is like thinking it's enough to bucket out water from a small boat with a hole in it. You address the problem in an ineffective way. The problem will quickly be back to where it was and will eventually become worse. The addressable problem has always been the RMT irritant for players QoL. RMT is a problem itself, but one that is literally impossible to stop without shutting down service. SE needs to realize these things. Address the problem that is the drop in QoL.

[KisaiTenshi]

SE does take action btw.

http://na.finalfantasyxiv.com/lodest...ea451db7426145

That's just their MDE (Mass Data Entry) bans. That only bulk gets rid of accounts that are actually engaging in RMT, doing little for the RMT spam itself.

Divide the number of reported accounts by the number of servers and you see what I mean. There are 64 servers:

Time Period: May 7, 2015 to May 13, 2015
・Accounts receiving disciplinary action for RMT advertising: 2650
・Accounts receiving disciplinary action for RMT/illicit activity: 6467
・Action Details: Permanent ban from FINAL FANTASY XIV

・Accounts receiving disciplinary action for participation in RMT/illegal activity: 1
・Action Details: Temporary ban from FINAL FANTASY XIV

Alright, so 2650 divided by 64 is: 42 per server... I can tell you for certain I blacklist that amount of accounts in less than a week, because I have to wipe the blacklist every month. These are the spammers who sit there inside Ul'dah spamming away.

6467 divided by 64 is roughly 101.
So 101 accounts, these are those blackmages you see who aren't in GC's at level 50, because there is no reason for bots to play the main storyline. They only need to get the class to level 30 and then off they go on the job quest which has no prerequisites at all other than one other class at level 15, which can be done in less than hour even by real people. I haven't bothered to watch any of these bots to see how long it takes, but you can find them usually outside Satasha before they get to level 50.

[Zabuza]

Alright, so 2650 divided by 64 is: 42 per server... I can tell you for certain I blacklist that amount of accounts in less than a week, because I have to wipe the blacklist every month. These are the spammers who sit there inside Ul'dah spamming away.

Within the span of 3 hours I would have already blacklisted more than 42 accounts on Zalera. These weekly bans are not even making a dent in their numbers. The issue is not even being solved to 1% satisfaction. This topic is over 800 replies now and there is still dev silence. It is as some of the posters have said, they show their lack of care through their silence. Only reason I have remained subbed is to be able to keep adding signatures to the petition. I can't support a company who doesn't give a sliver of concern for their customers. I stopped playing FFXIV a few weeks ago, and won't be buying Heavensward. Literally five minutes it would take them to type a response. You know they have read this, but they say nothing. They are shouting their message loud and clear for us. "Suck it up, it's not going to change anytime soon."

[KisaiTenshi]

Within the span of 3 hours I would have already blacklisted more than 42 accounts on Zalera. These weekly bans are not even making a dent in their numbers. The issue is not even being solved to 1% satisfaction. This topic is over 800 replies now and there is still dev silence. It is as some of the posters have said, they show their lack of care through their silence. Only reason I have remained subbed is to be able to keep adding signatures to the petition. I can't support a company who doesn't give a sliver of concern for their customers. I stopped playing FFXIV a few weeks ago, and won't be buying Heavensward. Literally five minutes it would take them to type a response. You know they have read this, but they say nothing. They are shouting their message loud and clear for us. "Suck it up, it's not going to change anytime soon."

Point of reference is that I'm on Excalibur:

http://na.finalfantasyxiv.com/lodest...06d0909189e479

This information will be updated at the following intervals:
4:00 a.m./ 8:00 a.m./ 1:00 p.m./ 6:00 p.m./ 11:00 p.m. (PDT)

○：Character Creation Possible ×：Character Creation Restricted

- Japan data center
　○ Aegis
　○ Alexander
　○ Anima
　○ Asura
　○ Atomos
　○ Bahamut
　○ Belias
　○ Carbuncle
　○ Chocobo
　○ Durandal
　○ Fenrir
　○ Garuda
　○ Gungnir
　○ Hades
　○ Ifrit
　○ Ixion
　○ Kujata
　○ Mandragora
　○ Masamune
　○ Pandaemonium
　○ Ramuh
　○ Ridill
　○ Shinryu
　○ Tiamat
　○ Titan
　○ Tonberry
　○ Typhon
　○ Ultima
　○ Unicorn
　○ Valefor
　○ Yojimbo
　○ Zeromus

North American/European data center
　○ Adamantoise
　× Balmung
　○ Behemoth
　○ Brynhildr
　○ Cactuar
　× Cerberus
　○ Coeurl
　○ Diabolos
　× Excalibur
　○ Exodus
　○ Faerie
　○ Famfrit
　× Gilgamesh
　○ Goblin
　× Hyperion
　○ Jenova
　× Lamia
　× Leviathan
　× Lich
　○ Malboro
　○ Mateus
　○ Midgardsormr
　○ Moogle
　× Odin
　× Phoenix
　○ Ragnarok
　○ Sargatanas
　× Shiva
　○ Siren
　○ Ultros
　○ Zalera
　× Zodiark

The spam bots tend to not be very frequent until about 2am and then there will be a new one every 5 minutes for a few hours and then as soon as the creation limit gets pegged again, no more spam bots to blacklist for a few hours.

[Magusrex]

Point of reference is that I'm on Excalibur:

http://na.finalfantasyxiv.com/lodest...06d0909189e479


The spam bots tend to not be very frequent until about 2am and then there will be a new one every 5 minutes for a few hours and then as soon as the creation limit gets pegged again, no more spam bots to blacklist for a few hours.

On Exodus they must be making mad accounts during the window because I only play during normal hours, I dont play for that long and I get spam and friend requests non stop. I would also say they have some kind of cheat that lets them know when I log in, because they hit me with a friend invite BEFORE I see my Chr in game EVERY single time I log in, they NEVER miss me not once.

[Magusrex]

SE does take action btw.

http://na.finalfantasyxiv.com/lodest...ea451db7426145

It seems to have gotten worse. This is not good enough. there have been a number of good suggestions that would fix the problem. However, a line has been drawn in the sand for me. To retain my subscriptions, they must come to these forums and address our concerns, We need to heard at this point or the next game that comes out that peeks my interest I am going. Nerf this, nerf that, move my cheese I don't care. Make me feel like you don't give poop, I just cannot stomach it. The silence is deafening.

[Lumidus]

I guess no one will be happy unless ban hammers are put out on the spot

[Magusrex]

I guess no one will be happy unless ban hammers are put out on the spot

All i need is for someone to take 5 minutes out their busy day and type a few words and make me feel like they care. Tell you are trying, give me some reasons why you have failed. I will believe them, they are making me feel like an insect on the bottom of their shoe.

[Orspeth]

When nothing is left but the bots and the RMT, I wonder if they will try and sell to each other or try to dominate the MB over the other bots? Sick of this - I left busy off today for the first time in a long time so I could talk to some real people - nothing has improved.

[SpiritTamer]

I have played lots of MMOs in my life. The first one was Everquest when I was 14. Never have I seen so much spam in a game. In WoW I used to get someone sending me spam once every few hours, but on this game it's every few minutes and even as soon as I log in. There really needs to be a right click and report spam ability like there is in WoW. I hardly ever see spam in WoW now.