Formal Letter to SE about RMT situation.

[Zephanoa]

FWIW, my two gil doesn't blame SE all that much currently. This is because I think they have a lot more pressing matters to address. I am not sure how terrible it was prior to 2.1 but it didn't really become a big deal until probably 6 months ago for me on Ultros. Given the fact that they are still pushing content with 2.55 coming out out next week, and still trying to polish things with Heavensward I am sure they are already too stretched to handle much more of anything else. I would much rather my content be stable than deal with a slightly /busy text entry every now and again. I agree with everyone that this is an out of hand issue that needs to be addressed but I also see that I would give them a little bit more time to deal with it as well. Not to mention as apart of their modding feature *hopefully* releasing soon, this may be an issue that the player base can take care of on their own soon enough. I wish that a dev would respond to say what is going on with this, but I do not blame them for silence either for the moment.

[Riepah]

I think they have a lot more pressing matters to address.

They had well over a year now to give us a proper anti-RMT status. Busy is a joke. Blocks invites, trade requests, can't even get into Final Coil with Busy on, apparently. It shouldn't take them this long to give us a status that restricts /tells so only people in your linkshells, FC and your friend list can whisper you. Auto-block friend requests in this status and you're good to go, total freedom from RMT without being crippled.

[Chukkaque]

I agree RMTing is getting really crazy. Im finally seeing what so many are complaining about on the other servers, its happening on Exodus as well.

[Darlan_Ashwood]

This is the worst I've seen in any MMO I've played. Sure there is always gold sellers ( unfortunately), but the fact that they PM you as much as they do is ridiculous.

[Chiramu]

This is the worst I've seen in any MMO I've played. Sure there is always gold sellers ( unfortunately), but the fact that they PM you as much as they do is ridiculous.

MMOs with F2P have more.

[Gunspec]

They just need constant support members monitoring /tells and taking immediate action against RMT offenders. If the RMT accounts are being terminated as soon as they engage in this form of spam, it will become cost ineffective for the RMT companies, and force them to use methods of advertising less annoying to the general public. The cheapest product activation codes out there are about $15. If every round of spam from an RMT leads to an immediate ban at a $15 loss for the RMT company, they WILL stop being so relentless. Currently, these spamming accounts are being banned on something like a one-month interval, which allows the $15 account to get a lot of mileage before termination.

Every MMO has RMT, you can't completely shut those companies out of exploiting a popular game. But you CAN force them to operate in the shadows and create a better environment for the regular players.

[Avenger]

Except that that reason for them not playing beyond the trial period is rarely ever true. Most people don't play beyond the trial period because 1.) They don't wanna pay 2.) Not enough entertainment in the time allotted or 3. Just wanted to try it out but never wanted to really play it. There's also all the restrictions that make the game REAL fun to play as a trial member.

I agree with TheFolant, people quitting cause of RMT is funny. People not wanting to subscribe to a game because of RMT...also equally funny.

I can't imagine any new MMO player would enjoy the barrage of RMT spam - maybe it doesn't bother you, but it certainly annoys many people. It certainly distracts and detracts from the game experience. Who wants to be interrupted constantly by spam?

[Ametrine]

I have to be honest....

The fact that this rampant spamming is so absent from EU and JP servers to the point they think we are grossly exaggerating is rather upsetting. Not that they find our complaints ridiculous, because they really can't envision it being as bad as it is, but also that it's made this giant rift between us players and sends a terrible message to them.

It's gone so far as that after making an alt on a smaller server, I had gotten 7 tells before I was even finished watching the opening cinematic. I wasn't even in the world were other players could click me, and the bots were already tracking me and hitting me with tells. This doesn't mention the times I've spotted armies of bots teleporting across the map and killing mobs while underground and AFK.

Yes, people will buy gil. Yes, people will get hacked and have their accounts abused. The fact is, even if there is one player per 1000 that buys gil on NA servers, their cheating should under no circumstance result in so severely hampering the other 999 player's chances to enjoy the game.

Right now, these companies have no problems getting their bots in to farm and spam. There needs to be something done deep in the framework of the game that will make it harder on these RMT! I keep hoping against hope that 3.0 will bring some sort of core upgrade and modification that will break these bots!

[Mahri]

PLEASE give us an option to Right Click > Report for spammers.

Upon reaching a report threshold, a ticket is generated for GMs to review and subsequently act.

Upon reaching a very high threshold -- as in, 50+, or something around the average number of people in a single section of a major city at any given time, instant account suspension.

THIS IS NOT ROCKET SCIENCE. SQUARE-ENIX, YOU MUST ACT.

[Vurtney]

Sometimes i just want to copy their RMT cr*p and paste spam them back with their own vomit. I wonder i'll get myself banned that way