Heavensward - Collector's Edition Code Swap (trading EU for NA)

[cedric1122]

Hey, not sure if this belongs here, but does anyone want to trade an NA code for an EU code for Heavensward Collector's Edition PC. I accidentally pre-ordered for the wrong region...

[Vespar]

Hey, not sure if this belongs here, but does anyone want to trade an NA code for an EU code for Heavensward Collector's Edition PC. I accidentally pre-ordered for the wrong region...

You can cancel your preorder and then go get the correct one. No need to swap.

[cedric1122]

Thanks for the reply, but I actually bought it off a company called 'Green Man Gaming' at a discounted price. I've already asked if I can refund and they said that I could not unfortunately, so I don't really see another choice but trying to find someone else in a similar position at the moment.

[KyteStones]

Thanks for the reply, but I actually bought it off a company called 'Green Man Gaming' at a discounted price. I've already asked if I can refund and they said that I could not unfortunately, so I don't really see another choice but trying to find someone else in a similar position at the moment.

whaaaaat? That's crazy. Of course GMG can refund a preorder. The game hasn't even been released yet. It's their policy to refund the preorder. I got my preorder back from watchdogs.

[tyniwins]

From their own TaC

If you change your mind about a Product at any time within 14 working days of delivery of the Product to you, you may cancel your Order and receive a full refund PROVIDED THAT you notify Us within that time and return the Product to GMGL in its original condition, unused and with its original packaging.

Also look here http://www.greenmangaming.com/about/refund-policy/

[SummerSkye]

Who would be dumb enough to "swap" anything over the internet anyway? Someone has to go first, and chances are, they would go *poof* with your code. Sounds sketchy to me.

[cedric1122]

From their own TaC

If you change your mind about a Product at any time within 14 working days of delivery of the Product to you, you may cancel your Order and receive a full refund PROVIDED THAT you notify Us within that time and return the Product to GMGL in its original condition, unused and with its original packaging.

Also look here http://www.greenmangaming.com/about/refund-policy/

The customer service rep I talked to says because I've received the key already I cannot refund it sadly.

[cedric1122]

Who would be dumb enough to "swap" anything over the internet anyway? Someone has to go first, and chances are, they would go *poof* with your code. Sounds sketchy to me.

I guess I don't have anything to lose anyways since I already paid, can't refund it, and won't swap to EU region just because of it.

[Lau_G04]

Did you find someone already or fix your problem? I can help you since I live in America but my account is EU, if you would like to talk about it you can send me a mail at lauris848@gmail.com

[Ethir]

I guess I don't have anything to lose anyways since I already paid, can't refund it, and won't swap to EU region just because of it.

Well i bought the US version do you want to trade ? Or you had already traded ?