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Thread: Error Code 2002

  1. #1
    Player
    CezarLynx's Avatar
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    Feb 2015
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    Cezar Lynx
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    Famfrit
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    Lancer Lv 35

    Error Code 2002

    Has anyone experienced this lately? It started happening last night around midnight. Im playing on ps4. Ive restarted my modem my router my ps4. I changed the ports. I rebuilt database and restored to default settings. If anyone knows how to fix this please help
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  2. #2
    Player
    Raist's Avatar
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    Aug 2013
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    Raist Soulforge
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    Midgardsormr
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    Thaumaturge Lv 60
    That is a generic loss of connectivity response. Could be server side, client side, or any points in between. Could even be an issue on Sony's end for that matter.

    Are you having any issues with PSN access, or streaming videos or anything as well? Could indicate problems with Sony's stuff or something in routing that your ISP may be able to look into.
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  3. #3
    Player
    CezarLynx's Avatar
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    Cezar Lynx
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    Famfrit
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    Lancer Lv 35
    There is no issue with any of my psn services. I cant go into certain databases. Aether Primal and chaos are all not letting me log in. However the rest of them are. My internet is steady and all my laptops and cellphones conenct just fine. Its simply just those three servers
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  4. #4
    Player
    Raist's Avatar
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    Raist Soulforge
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    Midgardsormr
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    Thaumaturge Lv 60
    Quote Originally Posted by CezarLynx View Post
    There is no issue with any of my psn services. I cant go into certain databases. Aether Primal and chaos are all not letting me log in. However the rest of them are. My internet is steady and all my laptops and cellphones conenct just fine. Its simply just those three servers

    May be an issue with the routing then. BGP may not be compensating for specific addresses. You can run traces to your world service and the lobby server (neolobby02.ffxiv.com) to compare the routes. May be something odd in the analytics to that specific endpoint--most likely a VLAN towards the end is hosed. Seen it happen before, and it was on Ormuco's hardware...Time Warner contacted them for me and it got resolved a few days later.

    The trick was I was working with TWC's Tier3 techs to track it down though...was nothing to do with SE, but a problem amongst the involved ISP's and their routing policies.
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  5. #5
    Player
    Boutain's Avatar
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    Boutain Estrelaint
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    Midgardsormr
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    Lancer Lv 50
    Quote Originally Posted by Raist View Post
    May be an issue with the routing then. BGP may not be compensating for specific addresses. You can run traces to your world service and the lobby server (neolobby02.ffxiv.com) to compare the routes. May be something odd in the analytics to that specific endpoint--most likely a VLAN towards the end is hosed. Seen it happen before, and it was on Ormuco's hardware...Time Warner contacted them for me and it got resolved a few days later.

    The trick was I was working with TWC's Tier3 techs to track it down though...was nothing to do with SE, but a problem amongst the involved ISP's and their routing policies.

    well after a lot of crap i have found the server the routing is getting stuck on...i have contacted the server master and explained the issue...i hope to hear back from them at some point today and i will let people know what i hear from them
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  6. #6
    Player
    LordGotti's Avatar
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    Rivkin Skarsgard
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    Midgardsormr
    Main Class
    Goldsmith Lv 50

    error 2002

    Been having the same issue for several days now , been on the phone w/ tier 3 asking me all types of crap i have know idea, but when i told him other companies are up and running he instantly said ok im gathering all this info and im gonna research and find what companies we use and ill call u back ..lmao u threaten to leave them then they wanna help you .SE said i was timing out on there end and on mine , u would think after 3 days and even more for others something would be done .
    (0)