Error 2002 only on my data center

[Boutain]

same here i have time warner and they are always useless lol

[Boutain]

Who's your Internet Provider? Mine is Time Warner. I called them and asked if they could help with tracking the issue down... as might be expected, they were pretty much useless. Told me "your modem is showing a strong signal", even after I told them the problem wasn't with my internet connection...

fast update i download a program called WTFast and it is now letting me on useing that....but if i dont use that to start the game up i have the same issue....so worth a short trying for yourself hope it helps for now till they figure out whats going on

[Preypacer]

fast update i download a program called WTFast and it is now letting me on useing that....but if i dont use that to start the game up i have the same issue....so worth a short trying for yourself hope it helps for now till they figure out whats going on

Edit: Okay it's working. Nifty!

I guess it re-routes the connection, so we're not hitting that roadblock.

Woo! Thanks

[CezarLynx]

Im on ps4 and have had this issue since midnight. i also cant sign in to the last the servers and im primal so yea. Anybody find a workaround besides that program WTFast?

[Raist]

Who's your Internet Provider? Mine is Time Warner. I called them and asked if they could help with tracking the issue down... as might be expected, they were pretty much useless. Told me "your modem is showing a strong signal", even after I told them the problem wasn't with my internet connection...

Need to get escalated to Tier3 support...those lower tier guys can only look into and address your localized connectivity issues. This is a problem upstream along the route they have assigned you to get to Ormuco in Montreal. More specifically, it appears to be an issue with the routing partner they've chosen (TATA). They can work with TATA on your behalf or otherwise switch you to another routing partner--they have agreements with both Level3 and Cogent they can use.

I've gone through this with them multiple times over the years, and not just for XIV. It can be handled through them... but you NEED to be dealing with Tier3 suppot. And, you have to request the escalation also. Helps if you tell them you have reports detailing elevated lag and high packet loss along specific routes that you need to forward to Tier3. Alternatively, you can bypass the guys on the phone and go to the TWC forums, broadbandreports.com forums (they have one specifically for TWC support), or hit them up via Twitter/Facebook or their TWC Help email

[Boutain]

well after a lot of crap i have found the server the routing is getting stuck on...i have contacted the server master and explained the issue...i hope to hear back from them at some point today and i will let people know what i hear from them

[LordGotti]

I as well havent been able to get on to my wifes and mine data server Midsgar, we have been trying for 2 days and still nothing ive herd time warners data path is were the problem is but not sure cant get a quick fix here im guessing

[LordGotti]

Time Warner is my provider as well having the sme issues..; ;

[AutumnsHollow]

Time Warner here as well and I haven't been able to log on the past three days. x_x

[Boutain]

its not a issue with time warner i spent over an hour on the phone with tier 3 support we are getting stuck on a canada server...thats where the issue is..i am still waiting to hear from the server master